Zscaler Engineer

Position Title:  Zscaler Engineer – Contractor 
Position Location: Pittsburgh, PA
Provide locations/flexible work by preference: Any of the five tech hubs - no preference in order: Pittsburgh, PA, Dallas, TX, Birmingham, AL, Phoenix, AZ, Strongsville, OH
Ability to work remote: Hybrid - 3 days in office, 2 remote
Acceptable time zone(s): EST preferred, CST is okay


Function of the Group: Network security operations and policy management
Initiatives/Projects: Orange Rocket Project
Industry Background: Zscaler Administration
Team Dynamic: Working with Zscaler team – 7-8 engineers on the team

Roles and Responsibilities:

• Configure, manage, and optimize Zscaler solutions (ZIA, ZPA, and other modules) to align with organizational security policies and business needs. • Implement and maintain secure access policies, including URL filtering, firewall rules, SSL inspection, and DLP configurations. • Monitor and troubleshoot Zscaler platform performance, resolving issues related to connectivity, policy enforcement, and user access. • Collaborate with IT and security teams to integrate Zscaler with existing systems, such as SIEM, Identity Providers (Azure AD), and endpoint solutions. • Conduct regular audits of Zscaler configurations to ensure compliance with industry standards (e.g., NIST, ISO 27001) and internal policies. • Provide technical expertise for Zscaler upgrades, patches, and new feature rollouts. • Assist in creating and updating documentation for Zscaler configurations, processes, and procedures. • Support end-user access issues, including troubleshooting Zscaler client connector and application access problems. • Participate in incident response and root cause analysis for security events related to Zscaler. • Train and mentor internal IT staff on Zscaler best practices and administration.

Must Have Technical Skills:

• Level 2 - 3-5 years:
• 3 years of experience administering Zscaler solutions (ZIA, ZPA, or equivalent cloud security platforms).
• • Strong understanding of cloud-based security architectures, zero-trust principles, and secure access service edge (SASE) frameworks
• Hands-on experience with configuring Zscaler policies, including web filtering, firewall, DLP, and bandwidth control.
• Familiarity with identity management systems (e.g., , Azure AD, SAML) and their integration with Zscaler.
• Experience with SIEM tools (e.g., Splunk) for log analysis and monitoring.
• Knowledge of cybersecurity frameworks (e.g., NIST, ISO 27001) and compliance requirements.

Flex Skills/Nice to Have:

• Python
• Proficiency in networking concepts (e.g., TCP/IP, DNS, VPN, GRE, IPsec) and troubleshooting network connectivity issues.
• Soft Skills:
• Excellent problem-solving abilities, strong communication skills, and the ability to work collaboratively in a team environment

Education/Certifications:
Bachelor’s degree in Computer Science, Information Technology, Engineering, or a related field (or equivalent experience).
Certifications: 
Zscaler certifications (e.g., Zscaler Certified Cloud Professional, ZCCP-IA, ZCCP-PA)

Skills:?????

• 3 years of experience administering Zscaler solutions (ZIA, ZPA, or equivalent cloud security platforms).??Yes???2 - 4 Years?
• Experience with SIEM tools (e.g., Splunk) for log analysis and monitoring?????Yes???2 - 4 Years?
• Familiarity with identity management systems (e.g., , Azure AD, SAML) and their integration with Zscaler????Yes???2 - 4 Years?
• Hands-on experience with configuring Zscaler policies, including web filtering, firewall, DLP, and bandwidth control????Yes???2 - 4 Years?
• Knowledge of cybersecurity frameworks (e.g., NIST, ISO 27001) and compliance requirements.??????Yes???2 - 4 Years?
• Strong understanding of cloud-based security architectures, zero-trust principles, and secure access service edge (SASE) frameworks?Yes???2 - 4 Years?

Share your resume with ariz.khan@systemone.com. Also connect me at LinkedIn : (16) Ariz J. Khan | LinkedIn
 

Ref: #404-IT Pittsburgh