What are the responsibilities and job description for the Desktop Technician position at System One?
Job Title: Desktop Technician
Location: Vienna, VA and Winchester, VA
Type: Contract
Compensation: 25.00-27.00/hr
Contractor Work Model: Onsite
Hours: 40.0
Responsibilities
- Support campus workstation conversions and IT labor as Level 1 contractor with 1–5 years of experience
- Perform physical workstation setups/removals, cable management, staging, and basic asset handling on-site at Vienna and Winchester campuses
- Lift and move boxes of IT equipment and work on feet for extended periods
- Provide limited customer-facing support including laptop swaps and upgrades, demonstrating strong customer service skills
- Manage IT fundamentals such as Windows operating systems, peripherals, docks, monitors, and connectivity
- Follow documented processes for device imaging and securing wiped devices
- Track converted, staged, and returned equipment with strong organization and attention to detail
- 0 years of minimum experience
- Ability to lift and move boxes of IT equipment
- Basic understanding of IT fundamentals (Windows, peripherals, docks, monitors, connectivity)
- Strong organizational skills and attention to detail
- Excellent customer service skills for limited customer-facing tasks
- Ability to perform physical work and stand for extended periods
System One, and its subsidiaries including Joulé and Mountain Ltd., are leaders in delivering outsourced services and workforce solutions across North America. We help clients get work done more efficiently and economically, without compromising quality. System One not only serves as a valued partner for our clients, but we offer eligible employees health and welfare benefits coverage options including medical, dental, vision, spending accounts, life insurance, voluntary plans, as well as participation in a 401(k) plan.
System One is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, age, national origin, disability, family care or medical leave status, genetic information, veteran status, marital status, or any other characteristic protected by applicable federal, state, or local law.
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Ref: #851-Rockville-S1