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IT Support Specialist (Child Welfare Environment) || Desktop Support || System Administartor

System Edge (USA) L.L.C.
Valhalla, NY Other
POSTED ON 11/27/2025 CLOSED ON 12/1/2025

What are the responsibilities and job description for the IT Support Specialist (Child Welfare Environment) || Desktop Support || System Administartor position at System Edge (USA) L.L.C.?

Job Details

Hello,

We are urgently hiring for the below role with our Direct client State of New York (NYS):

Note: We are the direct prime vendors with the State Of New York.

Job Title: IT Support Specialist (Child Welfare Environment)

Job ID: HBITS-07-14433

Location: 117 East Stevens Avenue, Suite 301, Valhalla, NY 10595 (Onsite - Hybrid)

Duration: 24 months

Client / Dept.: New York State OCFS

Only 5 Years candidate needed for submissions.

JOB DESCRIPTION:

  • 44 months of experience providing IT support in a Child Welfare environment. Child welfare is defined as child protective, foster care / permanency or preventive services.
  • 44 months of experience providing implementation support services for new application builds in a child welfare environment. Child welfare is defined as child protective, foster care / permanency or preventive services.
  • 44 months of experience providing on-site user support for a large scale (15k users) distributed child welfare application. Child welfare is defined as child protective, foster care / permanency or preventive services.
  • 44 months of experience working on a large scale (15k users) roll out starting with a needs assessment, moving to production rollout and ending with ongoing support.
  • Bachelor s Degree

Employers have access to artificial intelligence language tools (“AI”) that help generate and enhance job descriptions and AI may have been used to create this description. The position description has been reviewed for accuracy and Dice believes it to correctly reflect the job opportunity.

Hourly Wage Estimation for IT Support Specialist (Child Welfare Environment) || Desktop Support || System Administartor in Valhalla, NY
$42.00 to $52.00
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