What are the responsibilities and job description for the Project Manager II position at Sysazzle?
Title: Project Manager II
Duration: 12 Month contract
Location: Denver, CO, 80202(Remote)
Description:
The Technical Project Manager will lead the planning, execution, and delivery of projects integrating CXOne and Salesforce platforms within a dynamic healthcare environment. This role requires a blend of technical expertise, project management skills, and a deep understanding of healthcare operations. The successful candidate will collaborate with cross-functional teams to ensure solutions meet business objectives, regulatory requirements, and deliver exceptional patient and provider experiences.
Roles & Responsibilities:
Project Leadership:
Oversee end-to-end project management for ServiceNow implementations, upgrades, and integrations. Ensure projects are delivered on time, within scope, and on budget.
Stakeholder Engagement: Work closely with business leaders, IT teams, and external vendors to gather requirements, define project goals, and communicate progress.
Technical Coordination: Translate business needs into technical specifications. Coordinate with developers, architects, and QA teams to ensure solutions are robust, scalable, and compliant.
Risk & Issue Management: Identify potential risks and issues early. Develop mitigation strategies and maintain clear documentation throughout the project lifecycle.
Process Improvement: Drive continuous improvement by analyzing workflows, identifying bottlenecks, and recommending enhancements to maximize efficiency and quality.
Compliance & Security: Ensure all solutions adhere to healthcare regulations and company security standards.
Reporting & Documentation: Maintain comprehensive project documentation, status reports, and dashboards for leadership and stakeholders.
Required Qualifications:
· Experience: Minimum 5 years of project management experience in healthcare or related industry.
· Proven track record managing ServiceNow and Workday projects.
· Experience with Workday/ServiceNow implementations.
· Technical Skills: Strong understanding of ServiceNow and Workday architecture, APIs, and integration methods.
· Familiarity with healthcare data standards and interoperability.
· Proficiency in project management tools (e.g., Jira, Confluence, Apptio/TargetProcess, ServiceNow).
· Soft Skills: Excellent communication, leadership, and interpersonal skills.
· Ability to manage multiple priorities in a fast-paced environment.
· Strong analytical and problem-solving abilities.
Preferred Qualifications:
· Experience working with major healthcare organizations.
· Knowledge of patient engagement solutions and digital health platforms.
· Agile and Waterfall project management methodologies.
Education:
· Bachelor’s degree in Computer Science, Information Systems, Business, or related field.