What are the responsibilities and job description for the Executive Program Assistant position at Syracuse University?
Job Description
The Executive Program Assistant (EPA) is responsible for supporting all domestic and international training programs. Current programs include those conducted in partnership with National Security Studies, the Government Accountability Office, Veterans for Public Office, Reichman University, and others. Each training program has distinct characteristics and expectations based on the sponsor, the participants, and the curriculum. Individuals in this role must demonstrate enthusiasm for the work, adaptability in responding to the diverse needs of participants, and a strong commitment to customer service. The position also requires strong organizational and project management skills, as well as the ability to manage multiple projects and tasks simultaneously.
This position is part of a bargaining unit and is represented by the union SEIU, Local 200United.
Education and Experience
Bachelor degree required.
Skills and Knowledge
Not Applicable
Tools/Equipment
Not Applicable
Application Instructions
In addition to completing an online application, please attach a resume and cover letter.
About Syracuse University
Syracuse University is a private, international research university with distinctive academics, diversely unique offerings and an undeniable spirit. Located in the geographic heart of New York State, with a global footprint, and nearly 150 years of history, Syracuse University offers a quintessential college experience.
The scope of Syracuse University is a testament to its strengths: a pioneering history dating back to 1870; a choice of more than 200 majors and 100 minors offered through 13 schools and colleges; nearly 15,000 undergraduates and 5,000 graduate students; more than a quarter of a million alumni in 160 countries; and a student population from all 50 U.S. states and 123 countries. For more information, please visit www.syracuse.edu.
About The Syracuse Area
Syracuse is a medium-sized city situated in the geographic center of New York State approximately 250 miles northwest of New York City. The metro-area population totals approximately 500,000. The area offers a low cost of living and provides many social, cultural, and recreational options, including parks, museums, festivals, professional regional theater, and premier shopping venues. Syracuse and Central New York present a wide range of seasonal recreation and attractions ranging from water skiing and snow skiing, hiking in the Adirondacks, touring the historic sites, visiting wineries along the Finger Lakes, and biking on trails along the Erie Canal.
EEO Statement
Syracuse University is an equal-opportunity institution. The University prohibits discrimination and harassment based on race, color, creed, religion, sex, gender, national origin, citizenship, ethnicity, marital status, age, disability, sexual orientation, gender identity and gender expression, veteran status, or any other status protected by applicable law to the extent prohibited by law. This nondiscrimination policy covers admissions, employment, and access to and treatment in University programs, services, and activities.
Commitment to Supporting and Hiring Veterans
Syracuse University has a long history of engaging veterans and the military-connected community through its educational programs, community outreach, and employment programs. After World War II, Syracuse University welcomed more than 10,000 returning veterans to our campus, and those veterans literally transformed Syracuse University into the national research institution it is today. The University’s contemporary commitment to veterans builds on this historical legacy, and extends to both class-leading initiatives focused on making an SU degree accessible and affordable to the post-9/11 generation of veterans, and also programs designed to position Syracuse University as the employer of choice for military veterans, members of the Guard and Reserve, and military family members.
Commitment to a Respectful and Welcoming Community
Syracuse University fosters a welcoming learning environment where students, faculty, administrators, staff, curriculum, social activities, governance, and all aspects of campus life reflect a broad range of perspectives and experiences. The University community values the many similarities and differences among individuals and groups. At Syracuse, we are committed to preparing students to engage with and appreciate the richness of backgrounds, beliefs, and experiences that shape our society. To achieve this, we strive to cultivate a community that respects and encourages open dialogue, understanding, and mutual respect.
The Executive Program Assistant (EPA) is responsible for supporting all domestic and international training programs. Current programs include those conducted in partnership with National Security Studies, the Government Accountability Office, Veterans for Public Office, Reichman University, and others. Each training program has distinct characteristics and expectations based on the sponsor, the participants, and the curriculum. Individuals in this role must demonstrate enthusiasm for the work, adaptability in responding to the diverse needs of participants, and a strong commitment to customer service. The position also requires strong organizational and project management skills, as well as the ability to manage multiple projects and tasks simultaneously.
This position is part of a bargaining unit and is represented by the union SEIU, Local 200United.
Education and Experience
Bachelor degree required.
Skills and Knowledge
- Strong analytical and problem solving skills, demonstrated by prior experience
- All standard work MS office applications (word, excel)
- Ability to leverage AI applications to increase productivity.
- Data management through various types of CRM systems
- Excellent customer relations skills
- Demonstrated team collaboration skills (great interpersonal communication, facilitation, negotiation)
- Attention to detail
- Provide all necessary support to all Executive Education training through your own work or through the supervision of Executive Education employees, student staff, and/or contracted staff. Duties include independent conference management duties such as booking travel (transportation and housing), securing training facilities, catering and the like. Support identified Executive Education programs including the management of contracts (consultants, hotel, and other services) for grant and non-grant funded programs.
- General office management that includes supervision of work study and graduate assistants as needed, working with physical plant to keep office organized, managing office equipment including payment of invoices, managing inventory and storage of materials, and purchasing. Prepare and maintain website and event calendar updates.
- Cross functional collaboration and support. This may include support requested by the Dean’s office, the PAIA Department, or Executive Education’s student program team. Typical asks would occur during events like graduation, convocation, orientation or otherwise. There may be times when this person is asked to cover administrative duties for Executive Education student program.
- Be an active team member for general office management that includes supervision of work study and graduate assistants as needed, working with physical plant to keep office organized, managing office equipment, storage of materials, and purchasing.
- Other duties and ad-hoc projects as assigned.
Not Applicable
Tools/Equipment
Not Applicable
Application Instructions
In addition to completing an online application, please attach a resume and cover letter.
About Syracuse University
Syracuse University is a private, international research university with distinctive academics, diversely unique offerings and an undeniable spirit. Located in the geographic heart of New York State, with a global footprint, and nearly 150 years of history, Syracuse University offers a quintessential college experience.
The scope of Syracuse University is a testament to its strengths: a pioneering history dating back to 1870; a choice of more than 200 majors and 100 minors offered through 13 schools and colleges; nearly 15,000 undergraduates and 5,000 graduate students; more than a quarter of a million alumni in 160 countries; and a student population from all 50 U.S. states and 123 countries. For more information, please visit www.syracuse.edu.
About The Syracuse Area
Syracuse is a medium-sized city situated in the geographic center of New York State approximately 250 miles northwest of New York City. The metro-area population totals approximately 500,000. The area offers a low cost of living and provides many social, cultural, and recreational options, including parks, museums, festivals, professional regional theater, and premier shopping venues. Syracuse and Central New York present a wide range of seasonal recreation and attractions ranging from water skiing and snow skiing, hiking in the Adirondacks, touring the historic sites, visiting wineries along the Finger Lakes, and biking on trails along the Erie Canal.
EEO Statement
Syracuse University is an equal-opportunity institution. The University prohibits discrimination and harassment based on race, color, creed, religion, sex, gender, national origin, citizenship, ethnicity, marital status, age, disability, sexual orientation, gender identity and gender expression, veteran status, or any other status protected by applicable law to the extent prohibited by law. This nondiscrimination policy covers admissions, employment, and access to and treatment in University programs, services, and activities.
Commitment to Supporting and Hiring Veterans
Syracuse University has a long history of engaging veterans and the military-connected community through its educational programs, community outreach, and employment programs. After World War II, Syracuse University welcomed more than 10,000 returning veterans to our campus, and those veterans literally transformed Syracuse University into the national research institution it is today. The University’s contemporary commitment to veterans builds on this historical legacy, and extends to both class-leading initiatives focused on making an SU degree accessible and affordable to the post-9/11 generation of veterans, and also programs designed to position Syracuse University as the employer of choice for military veterans, members of the Guard and Reserve, and military family members.
Commitment to a Respectful and Welcoming Community
Syracuse University fosters a welcoming learning environment where students, faculty, administrators, staff, curriculum, social activities, governance, and all aspects of campus life reflect a broad range of perspectives and experiences. The University community values the many similarities and differences among individuals and groups. At Syracuse, we are committed to preparing students to engage with and appreciate the richness of backgrounds, beliefs, and experiences that shape our society. To achieve this, we strive to cultivate a community that respects and encourages open dialogue, understanding, and mutual respect.