What are the responsibilities and job description for the Data Analyst position at Syracuse University?
Job Description
Provides management and analysis of business data for use in decision-making and organizational efficiency improvement initiatives. Collaborates with University leaders and the Enterprise Data team to support institution-wide data projects that inform strategic planning and enhance the student experience, with particular emphasis on international populations. This role applies data analytics and program evaluation methods to assess engagement initiatives, strengthen student services, and improve University operations.
Education and Experience
Program and Engagement Evaluation
Tools/Equipment
Application Instructions
In addition to completing an online application, please attach a resume and cover letter.
About Syracuse University
Syracuse University is a private, international research university with distinctive academics, diversely unique offerings, and an undeniable spirit. Located in the geographic heart of New York State, with a global footprint, and over 150 years of history, Syracuse University offers a quintessential college experience.
The scope of Syracuse University is a testament to its strengths: a pioneering history dating back to 1870; a choice of more than 200 majors, 100 minors, and 200 advanced degree programs offered across the University’s 13 schools and colleges; over 15,000 undergraduates and over 6,000 graduate students; more than a quarter of a million alumni in 160 countries; and a student population from all 50 U.S. states and 123 countries. For more information, please visit http://www.syracuse.edu.
About The Syracuse Area
Syracuse is a medium-sized city situated in the geographic center of New York State approximately 250 miles northwest of New York City. The metro-area population totals approximately 500,000. The area offers a low cost of living and provides many social, cultural, and recreational options, including parks, museums, festivals, professional regional theater, and premier shopping venues. Syracuse and Central New York present a wide range of seasonal recreation and attractions ranging from water skiing and snow skiing, hiking in the Adirondacks, touring the historic sites, visiting wineries along the Finger Lakes, and biking on trails along the Erie Canal.
EEO Statement
Syracuse University is an equal-opportunity institution. The University prohibits discrimination and harassment based on race, color, creed, religion, sex, gender, national origin, citizenship, ethnicity, marital status, age, disability, sexual orientation, gender identity and gender expression, veteran status, or any other status protected by applicable law to the extent prohibited by law. This nondiscrimination policy covers admissions, employment, and access to and treatment in University programs, services, and activities.
Commitment to Supporting and Hiring Veterans
Syracuse University has a long history of engaging veterans and the military-connected community through its educational programs, community outreach, and employment programs. After World War II, Syracuse University welcomed more than 10,000 returning veterans to our campus, and those veterans literally transformed Syracuse University into the national research institution it is today. The University’s contemporary commitment to veterans builds on this historical legacy, and extends to both class-leading initiatives focused on making an SU degree accessible and affordable to the post-9/11 generation of veterans, and also programs designed to position Syracuse University as the employer of choice for military veterans, members of the Guard and Reserve, and military family members.
Commitment to a Respectful and Welcoming Community
Syracuse University fosters a welcoming learning environment where students, faculty, administrators, staff, curriculum, social activities, governance, and all aspects of campus life reflect a broad range of perspectives and experiences. The University community values the many similarities and differences among individuals and groups. At Syracuse, we are committed to preparing students to engage with and appreciate the richness of backgrounds, beliefs, and experiences that shape our society. To achieve this, we strive to cultivate a community that respects and encourages open dialogue, understanding, and mutual respect.
Provides management and analysis of business data for use in decision-making and organizational efficiency improvement initiatives. Collaborates with University leaders and the Enterprise Data team to support institution-wide data projects that inform strategic planning and enhance the student experience, with particular emphasis on international populations. This role applies data analytics and program evaluation methods to assess engagement initiatives, strengthen student services, and improve University operations.
Education and Experience
- Bachelor’s degree required.
- 0-2 years of experience in data analysis, program evaluation, or project coordination
- Demonstrated ability to design surveys, analyze results, and use data to inform decision-making.
- Strong analytical thinking skills with experience in statistical methods, data visualization, and reporting.
- Proficiency with Microsoft Office (Excel, Word, PowerPoint, Teams) and other computer applications.
- Strong communication and presentation skills; ability to translate data into insights for non-technical audiences.
- Excellent organizational skills and detail-oriented approach, with the ability to manage multiple tasks, priorities, and meet deadlines.
- Demonstrated ability to work independently and collaboratively as part of a team in a fast-paced environment.
Program and Engagement Evaluation
- Apply program evaluation methods to assess the impact of student engagement initiatives and University programs.
- Analyze student participation patterns and engagement metrics to identify trends and opportunities.
- Design and conduct surveys, collect feedback, and perform outcome analysis to recommend improvements for international and domestic student programs.
- Collaborate with campus partners to ensure that engagement strategies are data-driven and culturally responsive.
- Collaborate with the Enterprise Data team and University leaders to define research questions and analytics needs, with emphasis on international student experience and engagement.
- Design and administer surveys; aggregate, clean, and analyze data from multiple sources; and present results to stakeholders.
- Evaluate the effectiveness of existing systems, services, and processes, using data to identify gaps and opportunities for improvement.
- Integrate data from multiple functional areas, ensure data accuracy and integrity, and update data as needed.
- Write queries and reports to provide data for various analytical projects.
- Prepare dashboards, reports, and presentations that communicate findings in a clear and actionable way.
- Partner with stakeholders to identify key performance indicators (KPIs) for engagement-related programs and services.
- Interpret data to identify business trends, conduct root cause analysis of operational challenges, and suggest areas for process improvement.
- Develop and maintain process documentation to ensure consistent reporting standards and reproducible analysis methods.
- Recommend adjustments to workflows and practices based on data insights.
- Contribute to the adoption of best practices in data governance and data-informed decision-making.
- Assist with planning and tracking of data-related projects within ITS and across academic and administrative units.
- Support team meetings, project agendas, and follow-up activities to ensure progress on deliverables.
- Serve as a liaison between technical staff, analysts, and end users, helping translate requirements into actionable project tasks.
- Participate in cross-campus working groups to ensure data initiatives support institutional priorities.
Tools/Equipment
Application Instructions
In addition to completing an online application, please attach a resume and cover letter.
About Syracuse University
Syracuse University is a private, international research university with distinctive academics, diversely unique offerings, and an undeniable spirit. Located in the geographic heart of New York State, with a global footprint, and over 150 years of history, Syracuse University offers a quintessential college experience.
The scope of Syracuse University is a testament to its strengths: a pioneering history dating back to 1870; a choice of more than 200 majors, 100 minors, and 200 advanced degree programs offered across the University’s 13 schools and colleges; over 15,000 undergraduates and over 6,000 graduate students; more than a quarter of a million alumni in 160 countries; and a student population from all 50 U.S. states and 123 countries. For more information, please visit http://www.syracuse.edu.
About The Syracuse Area
Syracuse is a medium-sized city situated in the geographic center of New York State approximately 250 miles northwest of New York City. The metro-area population totals approximately 500,000. The area offers a low cost of living and provides many social, cultural, and recreational options, including parks, museums, festivals, professional regional theater, and premier shopping venues. Syracuse and Central New York present a wide range of seasonal recreation and attractions ranging from water skiing and snow skiing, hiking in the Adirondacks, touring the historic sites, visiting wineries along the Finger Lakes, and biking on trails along the Erie Canal.
EEO Statement
Syracuse University is an equal-opportunity institution. The University prohibits discrimination and harassment based on race, color, creed, religion, sex, gender, national origin, citizenship, ethnicity, marital status, age, disability, sexual orientation, gender identity and gender expression, veteran status, or any other status protected by applicable law to the extent prohibited by law. This nondiscrimination policy covers admissions, employment, and access to and treatment in University programs, services, and activities.
Commitment to Supporting and Hiring Veterans
Syracuse University has a long history of engaging veterans and the military-connected community through its educational programs, community outreach, and employment programs. After World War II, Syracuse University welcomed more than 10,000 returning veterans to our campus, and those veterans literally transformed Syracuse University into the national research institution it is today. The University’s contemporary commitment to veterans builds on this historical legacy, and extends to both class-leading initiatives focused on making an SU degree accessible and affordable to the post-9/11 generation of veterans, and also programs designed to position Syracuse University as the employer of choice for military veterans, members of the Guard and Reserve, and military family members.
Commitment to a Respectful and Welcoming Community
Syracuse University fosters a welcoming learning environment where students, faculty, administrators, staff, curriculum, social activities, governance, and all aspects of campus life reflect a broad range of perspectives and experiences. The University community values the many similarities and differences among individuals and groups. At Syracuse, we are committed to preparing students to engage with and appreciate the richness of backgrounds, beliefs, and experiences that shape our society. To achieve this, we strive to cultivate a community that respects and encourages open dialogue, understanding, and mutual respect.
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