What are the responsibilities and job description for the Office Manager position at Sypher Design Build?
Company Description
Sypher Design Build is a residential design-build firm based in Concord, New Hampshire, focused on creating sustainable custom home builds, and elevated renovations and additions. By combining architectural design, interior design, and construction under one roof, the firm provides clients with a seamless and coordinated process from initial consultation to project completion. Their approach emphasizes clear communication, reliability, and craftsmanship, ensuring homeowners stay informed and confident throughout the building journey. Sypher Design Build is dedicated to delivering quality work that aligns with the unique lifestyles and visions of their clients.
Role Description
This is a full-time, on-site role for an Office Manager based in Concord, NH. The Office Manager will handle data tracking, bookkeeping, and coordination across three main areas of work: Administrative, Projects, and New Work (leads and proposals).
You are a good fit if you are detail‑oriented, proactive, comfortable with technology, and enjoy keeping a small team highly organized.
- Key Responsibilities
Administrative & Office Operations
● Manage phones, shared email inboxes, and mail; route messages to the right person promptly.
● Maintain digital and physical filing systems for projects, contracts, and company records.
● Track licenses, insurance, permits, and key deadlines; set reminders so nothing lapses.
● Maintain office supplies, subscriptions, and vendor accounts.
Finance & QuickBooks Support
● Enter and organize bills, receipts, and credit card charges in QuickBooks for review and payment.
● Prepare customer invoices and draft pay applications from owner‑provided data.
● Help track AR/AP, send payment reminders, and organize documentation for the bookkeeper/CPA.
● Assist with simple monthly reports (job‑cost exports, basic spreadsheets) using QuickBooks and Microsoft Excel templates.
Project & Scheduling Support
● Create and update project admin tasks and calendars (inspections, client meetings, key milestones).
● Maintain organized project documents: contracts, change orders, insurance certs, permits, plans, and selections.
● Coordinate with subcontractors, suppliers, and clients to schedule site visits and deliveries.
● Help ensure the team is always working from the latest drawings and documents.
New Work / Sales Support
● Log new leads, calls, and inquiries; keep the lead and proposal pipeline up to date.
● Schedule discovery calls, site visits, and design meetings for the owner and VP/PM.
● Prepare simple proposal and contract packages in Microsoft Word/Excel from templates.
● Assist with light marketing/admin tasks as needed (contact lists, email updates, basic social media logistics).
Systems & Process Improvement
● Help maintain and improve checklists, templates, and SOPs for admin and project workflows.
● Keep admin tasks and recurring processes up to date in Motion so work is visible and predictable.
2. Qualifications
● 2 years in an office, admin, bookkeeping, or coordinator role; construction or trades experience is a plus.
● Proficient with Microsoft Office (Word and Excel).
● Experience with QuickBooks or similar accounting software is strongly preferred.
● Comfortable learning and using task management project portal software; training will be provided.
● Strong organization and follow‑through; able to manage many small tasks without dropping details.
● Clear, professional communication with clients, vendors, and the internal team.
● Enjoy creating organized systems is a plus.
3. Work Environment & Compensation
● Location: Primarily based out of our Concord, NH office, with the option for partial or majority work‑from‑home once trained. Specific in‑office/WFH schedule will be agreed upon in advance.
● Expectations: Deliverables and deadlines must be met reliably regardless of work location; role is highly results‑oriented.
● Schedule: Full‑time, Monday–Friday (exact hours negotiable).
● Reports to: Founder; works closely with VP/PM and field team.
Core compensation and time off
- Competitive hourly or salaried pay, based on experience
- Target salary around 60,000 per year, depending on experience, with room to grow as responsibilities expand.
- Health, dental, and vision insurance. (60/40 split)
- Company‑paid life insurance.
- Paid time off (vacation, sick time, and holidays).
Day‑to‑day perks and support
- Standard weekday schedule with predictable hours.
- Mileage or vehicle reimbursement for any work‑related travel.
- Company laptop/software access and all needed office supplies.indeed 1
- Company clothing/gear.
Growth, culture, and impact
- Work directly with the Founder and project team on custom home and renovation projects.
- Clear systems and processes, with training on our project and accounting tools.
- Opportunities to grow into higher‑responsibility roles as the company scales.
- Small, tight‑knit team culture that values reliability, communication, and attention to detail.