What are the responsibilities and job description for the Front Office and Parts Manager position at Route 11 Equipment?
We are looking for a friendly, organized, dependable person to join our team in a front office position. This is a hands-on role for someone who enjoys working with customers, staying organized, and keeping the day-to-day operations of a busy business running smoothly.
The ideal candidate is comfortable handling a variety of responsibilities and can move easily between customer service, bookkeeping, inventory, and parts-related tasks.
Responsibilities
- Provide excellent customer service in person and over the phone
- Use Square POS for sales, payments, customer accounts, and related transactions
- Perform basic bookkeeping and office accounting duties
- Receive incoming merchandise and parts
- Verify shipments, invoices, quantities, and pricing
- Enter and maintain inventory accurately
- Order parts and supplies from vendors
- Follow up on backorders and special orders
- Communicate with customers regarding parts, orders, and product availability
- Prepare invoices, receipts, and other paperwork
- Maintain organized customer, vendor, and inventory records
- Assist with general front-office duties and day-to-day operations
Experience We're Looking For
Previous experience with the following is strongly preferred:
- Square POS
- Bookkeeping
- Receiving and inventory
- Parts ordering
- Customer service
- Strong computer and data-entry skills
- Good attention to detail and accuracy
- Ability to multitask and prioritize in a busy environment
- Professional and friendly communication skills
- Dependable, organized, and willing to jump in wherever needed
A BIG Plus
Snow plow sales, parts, or service experience is a major plus.
Experience working with snow plows, truck equipment, automotive parts, outdoor power equipment, or a similar parts/service business would be especially valuable.
Who Would Be a Great Fit?
We're looking for someone who is comfortable talking with customers, isn't afraid to pick up the phone and track down a part, understands the importance of accurate paperwork and inventory, and enjoys being part of a small-business team.
If you have experience in a parts department, equipment dealership, automotive business, snow plow dealership, hardware store, or similar environment, we'd especially like to hear from you.
To Apply:
Please send your resume along with a brief description of your relevant experience. Be sure to mention any experience you have with Square, bookkeeping, parts ordering, receiving, or snow plow sales and parts.
Pay: $20.00 - $25.00 per hour
Expected hours: 15.0 – 35.0 per week
Work Location: In person
Salary : $20 - $25