What are the responsibilities and job description for the Inside Sales Representative position at Synergy Staffing and Synergy Search Group?
A well-established Kansas City company is looking for a driven, customer‑focused Inside Sales Representative to support and grow customer accounts. Ideal candidates have experience in customer service or sales (preferred but not required), strong communication skills, and a proactive, goal‑oriented mindset.
Key Responsibilities
- Manage and grow assigned accounts
- Conduct product demos and identify new buyers within existing organizations
- Maintain high activity levels (daily calls and outbound emails)
- Handle renewals, activations, invoicing confirmations, and past‑due payment outreach
- Build strong client relationships and ensure ongoing satisfaction
- Present solutions, overcome objections, and close additional sales
- Maintain renewal and buyer‑retention performance standards
- Use internal systems confidently and accurately
- Collaborate with team leads to manage sales and implementation cycles
- Meet attendance, communication, and policy standards
What You Bring
- Customer service or sales experience (preferred, not required)
- Strong verbal and written communication
- Comfortability making outbound customer contacts and working in front of a computer all day
- Problem‑solving ability and an entrepreneurial mindset
- Self‑motivation, energy, and a positive attitude
- Moderate to advanced PC skills
- Ability to manage multiple accounts and tasks with confidence
Goals for the Role
- Deliver exceptional customer satisfaction
- Expand subscription usage and revenue
- Achieve 200% dollar renewal rate on assigned accounts