What are the responsibilities and job description for the ACD - UX writer position at Synergy Interactive?
Position is starting off as a 6 month contract with a potential of conversion or extension.
Key Responsibilities
- Own and evolve content systems, including voice and tone guidelines, terminology frameworks, and editorial standards.
- Collaborate closely with design, research, product management, and engineering to develop cohesive and accessible user experiences.
- Translate complex ideas into clear, concise, and user-friendly language across interfaces such as apps, websites, onboarding flows, notifications, and help content.
- Champion the role of UX writing across the organization and advocate for the user through data-informed decisions.
- Review and approve team deliverables to ensure alignment with brand standards, legal requirements, and business goals.
- Lead workshops, critiques, and cross-functional alignment sessions to ensure a unified content vision across the product.
- Stay current on UX writing and content design trends, tools, and best practices.
Requirements
- 7 years of experience in UX writing, content design, or product writing, with at least 2 years in a leadership or mentorship role.
- A portfolio showcasing exceptional UX writing and content strategy work for digital products.
- Strong understanding of user-centered design principles and accessibility standards.
- Experience working with design systems, Figma, content guidelines, and design tokens.
- Excellent communication, collaboration, and presentation skills.
- Comfortable with ambiguity and able to move projects forward in a fast-paced, agile environment.
Nice to Have
- Experience with localization/internationalization.
- Background in behavioral psychology, design thinking, or content research.
- Familiarity with A/B testing tools and analytics platforms.
Salary : $75 - $82