What are the responsibilities and job description for the Youth Care Counselor and Community Health Worker position at Synergy Family Services?
Now Hiring: Community Health Workers (CHWs) & Youth Care Coaches (YCCs)
Locations: Mendocino County (Ukiah) & Sonoma County
About Synergy Family Services
Synergy Family Services operates across Mendocino, Lake, and Sonoma Counties, offering two primary programs: the Community Health Worker (CHW) Program and the Post-Adoption Wraparound (PAWA) Program.
We are currently hiring for positions in both Sonoma County and Mendocino County (specifically Ukiah).
Our CHW Program serves both community clients and schools. We provide Medi-Cal billable services, including Enhanced Care Management (ECM), to help individuals and families address health, behavioral, and social needs. If selected for a CHW position, you’ll receive an 80-hour state-recognized training that prepares you to work effectively with clients and meet certification requirements.
Our Post-Adoption Wraparound Program (PAWA) supports families with adopted youth who are experiencing emotional, behavioral, or adjustment challenges. Team members in this program are called Youth Care Coaches (YCCs). Many of our CHWs receive additional training and mentorship to transition into YCC roles, expanding their skills and impact as they grow with the organization.
Synergy is a rapidly growing organization, and we value promoting from within. Staff who demonstrate initiative, reliability, and compassion often advance into new roles and leadership opportunities.
Across both programs, we take a holistic, family-centered approach—partnering with schools, families, and community supports to build lasting systems of care. Each youth and family is surrounded by both natural and professional supports—what we call “wraparound”—to ensure meaningful, sustainable progress.
Responsibilities
- Provide direct care and support to youth and families in the community, schools, and homes.
- Implement and follow individualized support or treatment plans tailored to each youth.
- Support youth with daily living activities, healthy routines, and positive community engagement.
- Document progress and behavior clearly and accurately.
- Facilitate group activities and promote positive social interaction among youth.
- Collaborate with teammates, supervisors, and families to ensure a coordinated, safe, and supportive environment.
- Help youth maintain a clean and organized space that supports well-being.
Experience & Qualifications
- High school diploma required; associate degree or higher strongly preferred.
- Experience working with youth or individuals with behavioral or emotional challenges preferred.
- Understanding of confidentiality and HIPAA standards.
- Ability to de-escalate challenging situations and resolve conflicts effectively.
- Strong relationship-building and knowledge of community resources.
- First Aid/CPR certification (or willingness to complete training).
Training & Growth
- Selected candidates will complete an 80-hour CHW training and may receive additional training in the Post-Adoption Wraparound model to become a Youth Care Coach (YCC).
- Synergy is a growing organization that values promoting from within—staff who show initiative and dependability often advance into new positions and leadership opportunities.
Our work environment includes:
- Modern office setting
- On-the-job training
- Safe work environment
- Flexible work schedule
- Growth opportunities
- Rewarding
What We Offer
- Competitive pay rates, with a pay increase upon completion of CHW and YCC training.
- Mileage reimbursement.
- Paid training and professional development.
- A supportive, mission-driven team environment.
- The opportunity to make a meaningful difference in your community.
This position may include occasional evening or weekend hours.
To apply, please submit your resume highlighting relevant experience.
Only qualified candidates will be contacted for an interview.
Job Type: Part-time
Pay: $20.00 - $24.00 per hour
Expected hours: 15 – 25 per week
Benefits:
- Flexible schedule
- Health insurance
- Mileage reimbursement
- Paid orientation
- Paid time off
- Paid training
- Professional development assistance
- Retirement plan
Work Location: In person
Salary : $20 - $24