What are the responsibilities and job description for the Senior Buyer position at Synergy Business Consulting, Inc.?
The Buyer is responsible for supporting senior leadership in ensuring a continuous supply of assigned products at the best possible cost to the organization. This role provides analytical support and insights to guide category strategies and decision-making, including evaluating sales volumes, production schedules, timelines, and industry trends. The Buyer plays a key role in day-to-day supply chain activities, contributing to operational efficiency, cost optimization, and overall business growth.
The Buyer will also manage relationships between franchisees, distributors, and suppliers, acting as a central point of communication to ensure alignment, coordination, and timely resolution of supply or operational disruptions.
Key Responsibilities
Supply & Procurement
- Support the team in ensuring a consistent and timely supply of competitively priced products.
- Build and maintain relationships with internal stakeholders including marketing, culinary, innovation, and quality assurance teams.
- Collaborate on the introduction and rollout of new products.
- Manage supplier relationships and performance.
- Conduct industry research to support sourcing strategies, including supplier identification, market trends, and cost analysis.
- Generate and analyze reports to support decision-making and business needs.
- Develop and maintain pricing review schedules and ensure compliance with internal pricing procedures.
- Build and maintain cost analysis models to support sourcing decisions.
- Monitor supplier pricing and ensure transparency, accuracy, and compliance.
- Evaluate vendor capacity and distribution capabilities to meet quality, cost, and service expectations.
- Monitor supplier inventory levels to prevent supply disruptions.
- Coordinate with cross-functional teams to support successful product launches and inventory transitions.
- Track production schedules and supplier output for new and promotional products.
- Develop and manage timelines for product launches and promotional activities.
- Communicate marketing initiatives and demand requirements to suppliers.
- Provide additional support as needed to meet business priorities.
Distribution & Logistics
Relationship Management
- Build and maintain strong relationships with franchisees, distributors, suppliers, and internal teams.
- Collaborate across departments such as purchasing, inventory planning, and logistics to ensure alignment.
Supply Chain & Performance Management
- Monitor distributor performance against service standards and track issue resolution.
- Review key performance indicators (KPIs) regularly to ensure operational effectiveness.
- Coordinate delivery schedules, including holiday planning and route optimization.
- Monitor distributor inventory levels and address potential shortages proactively.
- Partner with internal teams to resolve issues related to product quality, delivery, pricing, or service disruptions.
- Support promotional program execution and communication across stakeholders.
- Assist with sourcing, negotiation, and contracting of distribution services.
- Manage distributor transitions, including timelines, communications, and inventory movement.
- Lead coordination efforts during service disruptions and oversee recovery execution.
- Support product recalls and withdrawal processes, including communication and resupply efforts.
Franchisee Support
- Maintain updated contact lists and communication channels with franchisees and leadership teams.
- Conduct regular site visits or participate in meetings to gather feedback and share updates.
- Assist with resolution of quality, supply, and operational issues.
- Address franchisee requests in a timely and effective manner.
- Track and report additional fees or charges to support cost transparency and profitability.
- Monitor and communicate any financial or credit-related risks.
Additional Responsibilities
- Support preparation of reports and materials for leadership meetings.
- Assist with cross-functional initiatives and special projects as required.
- Provide support to broader supply chain and operational teams as directed by leadership.
Education & Experience
- Bachelor’s degree required.
- 2–3 years of relevant experience in procurement, supply chain, or a related field.
Qualifications
- Strong analytical and problem-solving skills
- Excellent written and verbal communication abilities
- Strong interpersonal and relationship management skills
- Detail-oriented with strong organizational skills
- Ability to work independently and collaboratively in a fast-paced environment
- Proficiency in Microsoft Office (Excel, Word, PowerPoint)