HR Representative

DEPARTMENT: Operations

SUPERVISOR: Human Resources Director

POSITION SUMMARY: The HR Representative functions as a generalist participating in all parts of the HR function and being accountable for specific processes while being cross trained to support all areas.   

POSITION RESPONSIBILITIES:

• Provides the Synergy Bank standard of excellence in customer service.
• Maintains Honesty, Confidentiality and the highest level of ethical standards.
• Audit employee timecards and process bi-weekly payrolls
• Maintain confidentiality and integrity of employee payroll information.
• Send COBRA events through processing and record COBRA payments.
• Coordinate benefits enrollment changes through the full process. 
• Reconcile insurance invoices to anticipated changes, prepare invoices for approval, and send relevant reports to the Accounting team.
• Participate with employee engagement initiatives like charitable donations and anniversary gifts. 
• Responds to verification of employment requests.
• Responds to leave requests by processing the required papers for FMLA/STD/LTD and tracking leave usage within Paycom.
• Complies with all Federal and State laws governing employees and employment.
• Assists in all employee-related functions both inside and outside of the Bank.
• Cross-trained to assist with recruiting, applicant tracking, onboarding, and orientations.
• Accept employee questions or requests and follow through to resolve those submissions.

EDUCATION AND EXPERIENCE REQUIRED:

• B.S. in Management, Human Resources Management, or other Business degree. 
• 1 year(s) of Human Resources work experience 

EDUCATION AND EXPERIENCE PREFERRED:

• 3 years of Human Resources work experience. 
• HR Certification 
• Previous experience with a bank.
• Previous experience with employee benefits and leave. 
• Previous payroll experience.

REQUIRED QUALIFICATIONS:

• Proficient in Microsoft Word and Microsoft Excel.
• Ability to pay close attention to detail.
• Ability to comprehend and analyze information in order to draw a conclusion.
• Ability to maintain composure, suppress extreme emotions, control anger, and avoid aggressive behavior even in trying situations.
• Ability to establish and maintain interpersonal relationships to relate with co-workers, customers, and peers.
• Must always be looking for ways to help others.
• Must be aware of the actions and reactions of others and respond appropriately.
• Ability to multi-task in a fast-paced work environment.
• Ability to manage your time and organize and prioritize daily tasks.
• Ability to present a business professional appearance.
• Must have reliable transportation to commute to and from work.

COMMUNICATION:

• Must be able to effectively and professionally communicate information to Senior Management, the Board of Directors, and fellow co-workers both verbally and in written format so that others will understand.

• Must practice active listening by giving full attention to others and understanding the information and ideas presented through spoken words and sentences.

• Must be able to read and understand information and ideas presented in writing.

PHYSICAL REQUIREMENTS:

• Must be able to work at a computer station in front of a monitor and type/take notes and talk on the phone simultaneously.
• Must be able to interact with the public utilizing various methods of communication.
• Employee may be required to squat and remain in that position for short periods of time while searching for and/or reaching for files at ground level. This could occur as few or as many times as necessary to accomplish the requested task.

MENTAL REQUIREMENTS:

• Must have the attention span to stay alert and attentive during a normal 8-hour workday.
• Must be able to make sound, quick decisions based on the facts of a situation, and remain calm and in control in a possible ever-changing environment or an emergency.
• Must be able to follow instructions and procedures exactly as trained or directed by his or her supervisor.
• Must be able to listen to, grasp, and respond positively to supervision and instructions by Management.
• Physical and cognitive ability to perform the essential functions duties and functions of his/her job.

Salary : $20 - $30