What are the responsibilities and job description for the Operations Manager - HVAC and BAS position at Synerfac Technical Staffing?
Operations Manager - HVAC and BAS
Position Summary
We are seeking an Operations Manager to lead a 24x7 facility operations support center across several locations. This role focuses on building team performance through forward-thinking leadership and ongoing operational improvements. The ideal candidate brings a strong work ethic, a positive outlook, and an inventive approach to tackling the evolving demands of critical facility management.
-Responsibilities
Oversee daily operations across multiple Global Support Center locations, maintaining full operational readiness year-round
Lead incident response efforts with thorough Root Cause Analysis follow-through
Ensure uninterrupted 24/7 operations through flexible shift planning and anticipatory resource management
Build and maintain client relationships while coordinating real-time responses across facility systems
Motivate and grow a team of professionals through hands-on coaching, structured training, and a team-first leadership approach
Develop and manage a thorough onboarding program for new hires and support continuous skill development across the team
Oversee performance evaluations, employee recognition, and individual career planning
Manage Building Automation Systems (BAS), fire panels, radio communications, and Video Teleconferencing infrastructure
Administer quality control programs with recurring monthly audits across key operational areas
Support technical needs related to workstations, systems integration, and infrastructure upkeep
Lead quarterly business reviews and contribute to yearly strategic planning efforts
Produce and maintain executive-level reporting including monthly performance summaries and leadership updates
Champion workplace safety and ensure adherence to regulatory standards
Participate in an on-call rotation for after-hours escalations including evenings, weekends, and holidays with a 2-hour response requirement
-Requirements
5 years of experience in facility management with at least 5 years in a supervisory or leadership capacity
Hands-on background in incident handling, emergency response, and high-pressure situation management
Strong working knowledge of Building Automation Systems and mission-critical infrastructure
Track record of successfully managing around-the-clock operations and rotating shift teams
Experience building and rolling out quality assurance frameworks and staff development programs
Comfortable working across a range of technology platforms and integrated systems
High emotional intelligence with the ability to keep teams focused and motivated under pressure
-Preferences
Bachelor's degree in Engineering, Facilities Management, or a closely related field
Working knowledge of fire safety systems and panel operations
Background managing operations across several properties or campuses simultaneously
-Benefits
Medical, Dental, Vision, Life Insurance, and HSA/FSA options
401(k) with company match - 100% on the first 3% and 50% on the next 2% of compensation
Paid Time Off, 11 paid holidays, and optional Purchased Time Off
Short-Term and Long-Term Disability, FMLA, and paid Maternity/Paternity/Adoption/Surrogacy leave
Additional perks including family planning assistance, pet insurance, critical illness coverage, employee stock purchase plan, identity protection, and auto/home insurance discounts
Ready to step into a pivotal leadership role and drive results in a demanding, high-impact environment? Apply today and let's start the conversation.
By applying for this job, you agree to receive calls, AI-generated calls, text messages, or emails from Synerfac Technical Staffing and our contracted partners. Frequency varies for text messages. Message and data rates may apply. Carriers are not liable for delayed or undeliverable messages. You can reply STOP to cancel and HELP for help. You can access our privacy policy at www.synerfac.com/privacy/
Position Summary
We are seeking an Operations Manager to lead a 24x7 facility operations support center across several locations. This role focuses on building team performance through forward-thinking leadership and ongoing operational improvements. The ideal candidate brings a strong work ethic, a positive outlook, and an inventive approach to tackling the evolving demands of critical facility management.
-Responsibilities
Oversee daily operations across multiple Global Support Center locations, maintaining full operational readiness year-round
Lead incident response efforts with thorough Root Cause Analysis follow-through
Ensure uninterrupted 24/7 operations through flexible shift planning and anticipatory resource management
Build and maintain client relationships while coordinating real-time responses across facility systems
Motivate and grow a team of professionals through hands-on coaching, structured training, and a team-first leadership approach
Develop and manage a thorough onboarding program for new hires and support continuous skill development across the team
Oversee performance evaluations, employee recognition, and individual career planning
Manage Building Automation Systems (BAS), fire panels, radio communications, and Video Teleconferencing infrastructure
Administer quality control programs with recurring monthly audits across key operational areas
Support technical needs related to workstations, systems integration, and infrastructure upkeep
Lead quarterly business reviews and contribute to yearly strategic planning efforts
Produce and maintain executive-level reporting including monthly performance summaries and leadership updates
Champion workplace safety and ensure adherence to regulatory standards
Participate in an on-call rotation for after-hours escalations including evenings, weekends, and holidays with a 2-hour response requirement
-Requirements
5 years of experience in facility management with at least 5 years in a supervisory or leadership capacity
Hands-on background in incident handling, emergency response, and high-pressure situation management
Strong working knowledge of Building Automation Systems and mission-critical infrastructure
Track record of successfully managing around-the-clock operations and rotating shift teams
Experience building and rolling out quality assurance frameworks and staff development programs
Comfortable working across a range of technology platforms and integrated systems
High emotional intelligence with the ability to keep teams focused and motivated under pressure
-Preferences
Bachelor's degree in Engineering, Facilities Management, or a closely related field
Working knowledge of fire safety systems and panel operations
Background managing operations across several properties or campuses simultaneously
-Benefits
Medical, Dental, Vision, Life Insurance, and HSA/FSA options
401(k) with company match - 100% on the first 3% and 50% on the next 2% of compensation
Paid Time Off, 11 paid holidays, and optional Purchased Time Off
Short-Term and Long-Term Disability, FMLA, and paid Maternity/Paternity/Adoption/Surrogacy leave
Additional perks including family planning assistance, pet insurance, critical illness coverage, employee stock purchase plan, identity protection, and auto/home insurance discounts
Ready to step into a pivotal leadership role and drive results in a demanding, high-impact environment? Apply today and let's start the conversation.
By applying for this job, you agree to receive calls, AI-generated calls, text messages, or emails from Synerfac Technical Staffing and our contracted partners. Frequency varies for text messages. Message and data rates may apply. Carriers are not liable for delayed or undeliverable messages. You can reply STOP to cancel and HELP for help. You can access our privacy policy at www.synerfac.com/privacy/
Salary : $90,000 - $110,000