Field Service Technician I / II / III

Responsibilities:

• Perform equipment installation, startup, maintenance, and repairs

• Troubleshoot mechanical, electrical, and control system issues

• Provide on-site and remote technical support to customers

• Complete service documentation and field reports

• Coordinate with engineering and project management teams

• Travel to customer sites for scheduled maintenance and emergency service

• Support continuous improvement and safe work practices

Experience Levels:

Level I - Entry Level

• 0-2 years of industrial or technical experience

• Basic mechanical/electrical troubleshooting skills

• Works under supervision and training support

Level II - Mid Level

• 3-5 years of field service or industrial maintenance experience

• Ability to independently troubleshoot and repair equipment

• Strong customer interaction and technical support skills

Level III - Senior/Specialist

• 5 years of advanced field service experience

• Strong PLC/HMI/VFD troubleshooting experience preferred

• Capable of handling complex technical issues and mentoring junior technicians

Preferred Background:

• Industrial maintenance

• Mechanical/electrical systems

• HVAC, burners, fans/blowers, thermal systems, or process equipment

• PLC or controls troubleshooting experience preferred for senior levels

Requirements:

• Strong communication and problem-solving skills

• Ability to travel extensively for field assignments

• Comfortable working independently and in industrial environments

• Valid driver's license preferred