What are the responsibilities and job description for the Energy Efficiency Program Support Manager position at Synectics Inc.?
Job Description
Healthcare Insurance: Synectics offers eligible employees and their dependents healthcare coverage through BlueCross BlueShield of Illinois. Eligibility begins on the 1st day of the calendar month following 60 days of continuous full time employment with Synectics. Premiums are subsidized by Synectics.
Dental Insurance: Synectics offers eligible employees and their dependents a dental plan through MetLife. Eligibility begins on the 1st day of the calendar month following 60 days of continuous full time employment with Synectics.
Vision Insurance: Synectics offers eligible employees vision insurance through VSP. Eligibility begins on the 1st day of the calendar month following 60 days of continuous full time employment with Synectics.401(k) Plan: The Synectics Inc. Investment Savings Retirement Plan. Synectics offers all employees who are 21 years of age or older the opportunity to invest in the 401(k) Plan on the first enrollment date that is at least 30 days after employment begins. Enrollment dates are each January 1st, April 1st, July 1st, and October 1st.
Technical Certification Bonus: Synectics is pleased to award its employees a bonus of up to $500 for an approved professional certification. In determining the bonus amount, Synectics will consider the cost of the test(s) for any certification relating to your current position, achieved during your employment with us. Only one Certification Bonus per calendar year may be awarded per employee. Only current, active employees will be eligible to receive this bonus. It will be awarded 90 days after the Synectics office has received documentation confirming the successful completion of the certification.
Synectics is an equal opportunity employer.
- Oversee the performance of vendor(s), both office and field, that have been contracted to deliver program services
- Ensure vendor and employee compliance with safety protocols and practices
- Lead and participate in cross-functional teams, including other RES members, Customer Care, Contracting, Procurement, Legal, Marketing, IT etc, as required to deliver program services
- Enhance program delivery/customer experience and resolve business/customer issues
- Develop and maintain the processes for implementing energy efficiency projects and programs in accordance with requirements for BPU approved programs
- Provide oversight for business controls, process improvement and compliance
- Ensure accurate invoice processing
- Identify and implement process improvements and automate where possible
- Monitor program Key Performance Indicators to ensure program delivery meets business plan expectations
- Prepare and present program and project status reports to senior management
- Assist with special projects as necessary
- This leader must foster an inclusive work environment and respect all aspects of diversity.
- Must demonstrate and value differences in others' strengths, perspectives, approaches, and personal choices
- During storm restoration efforts, may be required to perform functions outside of routine duties and on a schedule that may be different from normal operations
- Oversee the performance of vendor(s), both office and field, that have been contracted to deliver program services; manage employee performance; ensure safety protocols and practices are followed.
- Lead and participate in cross-functional teams, including other RES members, Customer Care, Contracting, Procurement, Legal, Marketing, IT etc, as required to deliver program services, enhance program delivery/customer experience and resolve business issues.
- Develop and maintain program processes.
- Provide oversight for business controls, process improvement and compliance.
- Ensure accurate invoice processing.
- Identify and implement process improvements and automate where possible.
- Monitor program Key Performance Indicators to ensure program delivery meets business plan expectations and regulatory requirements
- Prepare and present program and project status reports to senior management.
- Supporting mid-market team (mid-to-low range energy customers)
- B.S. Degree in Management, Engineering, Business, Finance or other relevant field or equivalent work experience 7 years of experience in the space of energy efficiency programs, construction, or related fields.
- Certified Energy Manager (CEM) certification preferred
- MBA or Advanced Degree preferred
- In lieu of a degree, 11 years of experience in the space of energy efficiency programs, construction, or related field.
- Experience managing vendor performance, and leading cross-functional teams; Energy Efficiency or Electric Vehicle program experience
- Management/leadership experience working with cross-functional teams
- Valid US driver's license
- Industry experience with energy efficiency programs
- Customers relationship/management experience
- Proficient in Microsoft Office suite (Excel, Outlook, Teams, etc.)
- 7 years of experience is required
Healthcare Insurance: Synectics offers eligible employees and their dependents healthcare coverage through BlueCross BlueShield of Illinois. Eligibility begins on the 1st day of the calendar month following 60 days of continuous full time employment with Synectics. Premiums are subsidized by Synectics.
Dental Insurance: Synectics offers eligible employees and their dependents a dental plan through MetLife. Eligibility begins on the 1st day of the calendar month following 60 days of continuous full time employment with Synectics.
Vision Insurance: Synectics offers eligible employees vision insurance through VSP. Eligibility begins on the 1st day of the calendar month following 60 days of continuous full time employment with Synectics.401(k) Plan: The Synectics Inc. Investment Savings Retirement Plan. Synectics offers all employees who are 21 years of age or older the opportunity to invest in the 401(k) Plan on the first enrollment date that is at least 30 days after employment begins. Enrollment dates are each January 1st, April 1st, July 1st, and October 1st.
Technical Certification Bonus: Synectics is pleased to award its employees a bonus of up to $500 for an approved professional certification. In determining the bonus amount, Synectics will consider the cost of the test(s) for any certification relating to your current position, achieved during your employment with us. Only one Certification Bonus per calendar year may be awarded per employee. Only current, active employees will be eligible to receive this bonus. It will be awarded 90 days after the Synectics office has received documentation confirming the successful completion of the certification.
Synectics is an equal opportunity employer.
