Customer Energy Management Project Coordinator

Duties

• The Project Coordinator is responsible for the execution of providing gas and electric service to residential and commercial/industrial customers.
• This individual will be expected to have working knowledge of the Gas and/ or Electric Distribution Systems.
• The Project Coordinator will have to effectively prioritize and organize small to large sized projects in response to the needs of the customer.
• This will primarily revolve around gathering customer scopes and following the project from the design, scheduling, and field construction phases by the customers want date.
• Serving as 'the face' of the company to our customers, which includes responsibility for the overall coordination of work between the customer and any other outside stakeholders.
• Estimating customer and system loads, updating customers on the status of projects, generating tasks for other departments, providing cost estimates, identifying any required permits and scheduling work orders.
• Project Scoping, evaluating and analyzing distribution design requirements and impact on distribution system to direct the preparation of the work order
• Coordinating pre-requisites for successful completion of a distribution project to meet customer commitments requiring ingenuity as to application of normal procedures
• Field Work may be required to meet on-site with customers
• Use computer assisted drafting (CAD) or other appropriate systems/software/programs such as SAP to accommodate customer's request and align with internal quality control processes.
• Manage project milestones; organizing and prioritizing the scheduling of work assignments in response to work orders
• Exhibits the ability to analyze complex problems, recommend alternatives, and take corrective action, while exhibiting in-depth knowledge of the policies and procedures of the business.
  
  

Qualifications

• A 2 year Associate degree in the requisite scientific or technical field (48 scientific or technical credit hours as measured on a semester basis) OR have completed two years of college course work (60 Credits) towards a Bachelor degree in a technical field.
• Excellent communication and customer service skills
• Successfully multi-task and/or switch task quickly while remaining organized
• Anticipate and understand the impact of actions/procedures on multiple systems
• Demonstrate leadership skills, strong teamwork and the ability to work independently on assigned complex projects.
• Possess strong computer (Windows, Microsoft Office) and analytical skills
• Must possess a valid driver's license
  
  

Benefits

Healthcare Insurance: Synectics offers eligible employees and their dependents healthcare coverage through BlueCross BlueShield of Illinois. Eligibility begins on the 1st day of the calendar month following 60 days of continuous full time employment with Synectics. Premiums are subsidized by Synectics.

Dental Insurance: Synectics offers eligible employees and their dependents a dental plan through MetLife. Eligibility begins on the 1st day of the calendar month following 60 days of continuous full time employment with Synectics.

Vision Insurance: Synectics offers eligible employees vision insurance through VSP. Eligibility begins on the 1st day of the calendar month following 60 days of continuous full time employment with Synectics.401(k) Plan: The Synectics Inc. Investment Savings Retirement Plan. Synectics offers all employees who are 21 years of age or older the opportunity to invest in the 401(k) Plan on the first enrollment date that is at least 30 days after employment begins. Enrollment dates are each January 1st, April 1st, July 1st, and October 1st.

Technical Certification Bonus: Synectics is pleased to award its employees a bonus of up to $500 for an approved professional certification. In determining the bonus amount, Synectics will consider the cost of the test(s) for any certification relating to your current position, achieved during your employment with us. Only one Certification Bonus per calendar year may be awarded per employee. Only current, active employees will be eligible to receive this bonus. It will be awarded 90 days after the Synectics office has received documentation confirming the successful completion of the certification.

Synectics is an equal opportunity employer.