Controller

Roles & Responsibilities:

Financial & Controller Functions

• Manage day-to-day accounting operations using QuickBooks & Microsoft Dynamics 365 CRM/ERP

• Maintain accurate financial records, including:

  • Accounts receivable and payable

  • Invoicing and collections

  • Expense tracking and reconciliation

• Ensure adherence to company's financial controls and reporting standards

• Prepare monthly, quarterly, and year-end financial reports

• Monitor cash flow and support budgeting/forecasting activities

• Coordinate with external accountants at Headquarters in Germany as needed

• Oversee credit terms and ensure compliance with company payment policies (e.g., Net 30/Net 45)

Customer Service & Order Management

• Serve as a secondary point of contact for customer inquiries

• Process customer orders from entry through fulfillment

• Coordinate with:

  • Internal sales team

  • Service department

  • Warehouse/logistics partners

  • Headquarters in Germany

• Provide updates on order status, delivery timelines, and backorders

• Support service scheduling and follow-up on maintenance requests

• Handle customer issues professionally and escalate when necessary

• Maintain accurate records in CRM/ERP systems (Microsoft Dynamics 365)

Operational Support

• Assist in inventory tracking and coordination with global supply chain

• Support pricing accuracy and alignment with company policies

• Help enforce internal processes related to:

  • Order approvals

  • Payment terms

  • Documentation

• Contribute to process improvements across finance and customer experience

Qualifications:

• Bachelor's degree in Accounting, Finance, Business Administration, or related field

• 3-7 years of experience in accounting, finance, or controller-level responsibilities

• Experience in customer service, order management, or inside sales support

• Strong proficiency in QuickBooks and Microsoft Office

• Experience with CRM systems (preferably Microsoft Dynamics 365) is a plus

• Excellent communication and organizational skills

• High attention to detail and ability to manage multiple priorities

• Ability to work independently in a fast-paced environment

Preferred Qualifications:

• Experience in manufacturing, distribution, or industrial equipment industries

• Familiarity with international business operations or working with global headquarters

• Understanding of payment terms, credit management, and collections processes

Benefits:

• Health, dental, and vision coverage

• Simple IRA with company contribution

• Paid time off and holidays

• Opportunity to grow within a global organization

• Collaborative, family orientated, team environment