Forward Deployment Engineer (FDE) - Gen AI

We are

At Synechron, we believe in the power of digital to transform businesses for the better. Our global consulting firm combines creativity and innovative technology to deliver industry-leading digital solutions. Synechron’s progressive technologies and optimization strategies span end-to-end Artificial Intelligence, Consulting, Digital, Cloud & DevOps, Data, and Software Engineering, servicing an array of noteworthy financial services and technology firms. Through research and development initiatives in our FinLabs we develop solutions for modernization, from Artificial Intelligence and Blockchain to Data Science models, Digital Underwriting, mobile-first applications and more. Over the last 20 years, our company has been honored with multiple employer awards, recognizing our commitment to our talented teams. With top clients to boast about, Synechron has a global workforce of 16,700 , and has 57 offices in 22 countries within key global markets.

Our challenge:

We are seeking a highly skilled Forward Deployment Engineer (FDE) – Gen AI to lead the rollout, integration, and scaling of Generative AI-powered engineering solutions across enterprise engineering teams. This role combines hands-on full-stack engineering, platform integration, developer enablement, and cross-functional deployment leadership to drive measurable improvements in software delivery, developer productivity, and engineering effectiveness.

The ideal candidate will have strong experience building and integrating enterprise-grade applications and developer tooling, along with a passion for applying GenAI tools such as Devin, Claude Code, and Cursor to modern software engineering workflows.

Additional Information*

The base salary for this position will vary based on geography and other factors. In accordance with law, the base salary for this role if filled within Charlotte, NC is $130k - $140k/year & benefits (see below).

The Role

Responsibilities:

• Lead the end-to-end deployment and scaling of GenAI tools such as Devin, Claude Code, and Cursor across engineering teams.
• Design, build, customize, and deploy GenAI-powered engineering solutions that improve software delivery workflows.
• Integrate GenAI tools into enterprise SDLC systems, developer platforms, repositories, CI/CD pipelines, APIs, and internal engineering workflows.
• Partner with LOB teams, engineering leaders, and platform teams to accelerate product delivery and improve engineering effectiveness.
• Define and execute structured rollout strategies, including phased onboarding, deployment planning, support models, and scaling frameworks.
• Drive developer adoption, enablement, and training, including onboarding sessions, best practices, prompt engineering guidance, and workflow integration support.
• Monitor and optimize tool adoption, usage metrics, productivity improvements, and performance outcomes.
• Provide hands-on troubleshooting, support, tuning, and operational enhancements for deployed GenAI solutions.
• Develop reusable playbooks, standards, best practices, and onboarding models for enterprise-wide adoption.
• Ensure GenAI implementations align with enterprise governance, security, risk, and compliance requirements.
• Identify workflow inefficiencies, technical bottlenecks, and adoption gaps, and proactively drive continuous improvement.

Requirements:

• Lead the end-to-end rollout and scaling of GenAI tools such as Devin, Claude Code, and Cursor across CDXO and LOB engineering teams
• Act as a hands-on full-stack engineer, building, customizing, and integrating GenAI-powered solutions into enterprise SDLC workflows, including CI/CD pipelines, repositories, APIs, and internal platforms
• Define and execute enterprise-wide rollout strategies, including phased onboarding, deployment plans, support models, and scaling frameworks
• Partner closely with LOB teams, engineering leaders, and platform teams to improve the product delivery lifecycle through effective GenAI adoption
• Conduct developer onboarding, training, and enablement sessions to drive usage, improve proficiency, and promote best practices in prompt engineering and workflow integration
• Monitor tool adoption, usage metrics, productivity gains, and performance outcomes, ensuring continuous optimization and measurable value realization
• Provide hands-on troubleshooting, performance tuning, and scaling support for GenAI tools and integrated workflows
• Establish reusable playbooks, standards, and best practices for sustainable and enterprise-wide GenAI adoption
• Ensure all implementations align with enterprise governance, security, risk, and compliance frameworks
• Identify adoption gaps, technical bottlenecks, and process inefficiencies, and proactively drive improvements in scalability, efficiency, and user experience
• Strong full-stack engineering experience with technologies such as: Java, Python, React / Angular, TypeScript
• Experience building and supporting distributed systems, APIs, event-driven architectures, and microservices
• Hands-on experience with CI/CD pipelines, developer platforms, and software engineering tooling
• Strong understanding of cloud platforms such as OpenShift Container Platform (OCP) and Google Cloud Platform (GCP)
• Experience integrating modern developer tools into enterprise software delivery workflows
• Strong problem-solving skills with the ability to work directly with cross-functional teams in complex enterprise environments
• Excellent communication and stakeholder management skills, with the ability to translate technical capabilities into business impact.

Preferred, but not required:

• Experience driving enterprise adoption of GenAI-enabled developer workflows
• Familiarity with prompt engineering, AI orchestration patterns, and developer productivity measurement
• Experience supporting platform modernization and large-scale transformation initiatives
• Understanding of enterprise governance, security, and compliance considerations for AI-enabled tooling
• Background in developer enablement, field engineering, solutions architecture, or forward deployment roles

We offer:

• A highly competitive compensation and benefits package.
• A multinational organization with 57 offices in 22 countries and the possibility to work abroad.
• 10 days of paid annual leave (plus sick leave and national holidays).
• Maternity & paternity leave plans.
• A comprehensive insurance plan including medical, dental, vision, life insurance, and long-/short-term disability (plans vary by region).
• Retirement savings plans.
• A higher education certification policy.
• Commuter benefits (varies by region).
• Extensive training opportunities, focused on skills, substantive knowledge, and personal development.
• On-demand Udemy for Business for all Synechron employees with free access to more than 5000 curated courses.
• Coaching opportunities with experienced colleagues from our Financial Innovation Labs (FinLabs) and Center of Excellences (CoE) groups.
• Cutting edge projects at the world’s leading tier-one banks, financial institutions and insurance firms.
• A flat and approachable organization.
• A truly diverse, fun-loving, and global work culture.

SYNECHRON’S DIVERSITY & INCLUSION STATEMENT

Diversity & Inclusion are fundamental to our culture, and Synechron is proud to be an equal opportunity workplace and is an affirmative action employer. Our Diversity, Equity, and Inclusion (DEI) initiative ‘Same Difference’ is committed to fostering an inclusive culture – promoting equality, diversity and an environment that is respectful to all. We strongly believe that a diverse workforce helps build stronger, successful businesses as a global company. We encourage applicants from across diverse backgrounds, race, ethnicities, religion, age, marital status, gender, sexual orientations, or disabilities to apply. We empower our global workforce by offering flexible workplace arrangements, mentoring, internal mobility, learning and development programs, and more.

All employment decisions at Synechron are based on business needs, job requirements and individual qualifications, without regard to the applicant’s gender, gender identity, sexual orientation, race, ethnicity, disabled or veteran status, or any other characteristic protected by law.