Client Partner

We are

At Synechron, we believe in the power of digital to transform businesses for the better. Our global consulting firm combines creativity and innovative technology to deliver industry-leading digital solutions. Synechron’s progressive technologies and optimization strategies span end-to-end Artificial Intelligence, Consulting, Digital, Cloud & DevOps, Data, and Software Engineering, servicing an array of noteworthy financial services and technology firms. Through research and development initiatives in our FinLabs we develop solutions for modernization, from Artificial Intelligence and Blockchain to Data Science models, Digital Underwriting, mobile-first applications and more. Over the last 20 years, our company has been honored with multiple employer awards, recognizing our commitment to our talented teams. With top clients to boast about, Synechron has a global workforce of 14,500 , and has 58 offices in 21 countries within key global markets.

Our challenge

The Client Partner will be responsible for managing and growing strategic relationships with a leading banking client. This role requires a blend of strong business development, account management, and consulting skills to drive revenue growth, deliver customer success, and position the organization as a trusted partner in digital and technology transformation.

The Role

Responsibilities:

• Client Relationship Management
• Act as the primary point of contact for senior stakeholders within the client organization.
• Build, nurture, and expand executive-level relationships, ensuring alignment with the client’s business and technology strategy.
• Business Growth & P&L Ownership
• Own and drive the P&L for the account, including revenue growth, profitability, and client satisfaction.
• Identify opportunities for cross-sell and up-sell across IT services, digital transformation, cloud, data, AI, and consulting solutions.
• Strategic Account Planning
• Develop and execute a multi-year account strategy aligned to client priorities and organizational capabilities.
• Partner with internal teams to design innovative solutions addressing the client’s business challenges.
• Delivery Governance
• Ensure successful delivery of ongoing engagements with high client satisfaction.
• Collaborate with delivery leaders to address escalations, manage risks, and ensure quality outcomes.
• Market & Domain Expertise
• Leverage deep knowledge of banking and capital markets to engage clients in strategic discussions.
• Stay informed of emerging trends, regulatory changes, and digital disruption impacting the banking sector.

Requirements:

• 12 years of experience in IT services, consulting, or digital transformation roles, with at least 5 years managing large banking clients.
• Proven track record of growing strategic accounts and managing revenue growth at scale.
• Strong understanding of banking domain areas such as retail banking, commercial banking, capital markets, risk & compliance, or payments.
• Experience in P&L management, business development, and executive relationship management.
• Excellent communication, negotiation, and stakeholder management skills.
• Ability to work in a hybrid/onsite model, engaging regularly with client leadership teams.

We offer:

• A highly competitive compensation and benefits package.
• A multinational organization with 58 offices in 21 countries and the possibility to work abroad.
• 10 days of paid annual leave (plus sick leave and national holidays).
• Maternity & paternity leave plans.
• A comprehensive insurance plan including medical, dental, vision, life insurance, and long-/short-term disability (plans vary by region).
• Retirement savings plans.
• A higher education certification policy.
• Commuter benefits (varies by region).
• Extensive training opportunities, focused on skills, substantive knowledge, and personal development.
• On-demand Udemy for Business for all Synechron employees with free access to more than 5000 curated courses.
• Coaching opportunities with experienced colleagues from our Financial Innovation Labs (FinLabs) and Center of Excellences (CoE) groups.
• Cutting edge projects at the world’s leading tier-one banks, financial institutions and insurance firms.
• A flat and approachable organization.
• A truly diverse, fun-loving, and global work culture.

S YNECHRON’S DIVERSITY & INCLUSION STATEMENT

Diversity & Inclusion are fundamental to our culture, and Synechron is proud to be an equal opportunity workplace and is an affirmative action employer. Our Diversity, Equity, and Inclusion (DEI) initiative ‘Same Difference’ is committed to fostering an inclusive culture – promoting equality, diversity and an environment that is respectful to all. We strongly believe that a diverse workforce helps build stronger, successful businesses as a global company. We encourage applicants from across diverse backgrounds, race, ethnicities, religion, age, marital status, gender, sexual orientations, or disabilities to apply. We empower our global workforce by offering flexible workplace arrangements, mentoring, internal mobility, learning and development programs, and more.

All employment decisions at Synechron are based on business needs, job requirements and individual qualifications, without regard to the applicant’s gender, gender identity, sexual orientation, race, ethnicity, disabled or veteran status, or any other characteristic protected by law.