Appian Business System Analyst

We are

At Synechron, we believe in the power of digital to transform businesses for the better. Our global consulting firm combines creativity and innovative technology to deliver industry-leading digital solutions. Synechron’s progressive technologies and optimization strategies span end-to-end Artificial Intelligence, Consulting, Digital, Cloud & DevOps, Data, and Software Engineering, servicing an array of noteworthy financial services and technology firms. Through research and development initiatives in our FinLabs we develop solutions for modernization, from Artificial Intelligence and Blockchain to Data Science models, Digital Underwriting, mobile-first applications and more. Over the last 20 years, our company has been honored with multiple employer awards, recognizing our commitment to our talented teams. With top clients to boast about, Synechron has a global workforce of 16,850 , and has 60 offices in 20 countries within key global markets.

Job Description:

We are seeking a detail-oriented and proactive Appian Business Analyst to join our team. The successful candidate will act as a vital link between the business stakeholders and the development team, ensuring that requirements are accurately captured, analyzed, and translated into effective Appian solutions. This role involves collaborating with cross-functional teams to facilitate the successful delivery of automation projects and process improvements.

Additional Information*

The base salary for this position will vary based on geography and other factors. In accordance with law, the base salary for this role if filled within Piscataway,NJ is $115k - $125k/year & benefits (see below).

Responsibilities:

• Elicits and documents requirements using interviews, document analysis, requirements workshops, business process descriptions, task and workflow analysis.
• Evaluates information gathered from multiple sources, reconciles conflicts, and synthesizes findings.
• Proposes actionable solutions based on analysis.
• Serves as the conduit between the customer community and the development team through which requirements flow.
• Develops requirements specifications using standard templates (e.g., Jira epics and stories).
• Works with developers and subject matter experts to establish the technical vision and analyzes tradeoffs between usability and performance needs.
• Liaises between business units, technology teams, and support teams as needed.
• Effectively applies fundamental concepts; works on assignments of moderate scope and complexity, with limited oversight.
• Makes recommendations for procedural changes and performs varied tasks requiring some originality or ingenuity.
• Assists in user acceptance testing (UAT) and documents testing results.
• Contributes to the continual improvement of processes and methodologies.
• Supports end-user training and provides post-implementation support.
• Keeps updated on Appian platform features and industry best practices to drive innovative solutions.
• Ensures compliance with organizational standards and regulatory requirements.

Qualifications:

• Proven experience as a Business Analyst, in a BPM or low-code platform environment.
• Jira experience is must
• Strong understanding of Appian platform and its components.
• Excellent analytical, problem-solving, and communication skills.
• Ability to work effectively with cross-functional teams
• Bachelor’s degree or equivalent education/experience.
• Up to 2 years of experience in testing and/or systems background.
• Thorough understanding of operational procedures and systems.
• Strong analytical, problem-solving, and communication skills.
• Ability to work independently and as part of a team.
• Experience in requirements gathering, process analysis, and documentation.
• Programming and/or IT background

We offer:

• A highly competitive compensation and benefits package.
• A multinational organization with 60 offices in 20 countries and the possibility to work abroad.
• 10 days of paid annual leave (plus sick leave and national holidays).
• Maternity & paternity leave plans.
• A comprehensive insurance plan including medical, dental, vision, life insurance, and long-/short-term disability (plans vary by region).
• Retirement savings plans.
• A higher education certification policy.
• Commuter benefits (varies by region).
• Extensive training opportunities, focused on skills, substantive knowledge, and personal development.
• On-demand Udemy for Business for all Synechron employees with free access to more than 5000 curated courses.
• Coaching opportunities with experienced colleagues from our Financial Innovation Labs (FinLabs) and Center of Excellences (CoE) groups.
• Cutting edge projects at the world’s leading tier-one banks, financial institutions and insurance firms.
• A flat and approachable organization.
• A truly diverse, fun-loving, and global work culture.

S YNECHRON’S DIVERSITY & INCLUSION STATEMENT

Diversity & Inclusion are fundamental to our culture, and Synechron is proud to be an equal opportunity workplace and is an affirmative action employer. Our Diversity, Equity, and Inclusion (DEI) initiative ‘Same Difference’ is committed to fostering an inclusive culture – promoting equality, diversity and an environment that is respectful to all. We strongly believe that a diverse workforce helps build stronger, successful businesses as a global company. We encourage applicants from across diverse backgrounds, race, ethnicities, religion, age, marital status, gender, sexual orientationr veteran status, or any other characteristic protected by law.