What are the responsibilities and job description for the Marketing and Communications Associate position at Synaptic, Inc.?
Synaptic, Inc. is a growing sales and marketing organization that partners with well-established brands to strengthen customer relationships and support business growth. As our team continues to expand, we are seeking a Marketing & Communications Associate to support client initiatives through direct customer engagement and brand representation.
This role is ideal for individuals who enjoy working with people, communicating clearly, and contributing to marketing and outreach efforts in a collaborative environment.
Role Overview
The Marketing & Communications Associate supports marketing campaigns by engaging with customers, communicating product and service information, and providing a positive brand experience. This position involves working with established leads and participating in direct marketing efforts within a retail environment.
Key Responsibilities
- Stay informed on client products, services, promotions, and policies
- Communicate product and service information clearly and accurately
- Engage with customers in a professional, approachable manner
- Identify customer needs and recommend appropriate solutions
- Handle customer information responsibly and in compliance with privacy standards
- Share feedback and insights with management to support continuous improvement
- Represent the company and its clients professionally at all times
Qualifications
- Previous experience in customer service, marketing, or sales is preferred but not required
- Strong communication and interpersonal skills
- Ability to work collaboratively in a team-based environment
- Comfortable learning new systems and adapting to updated processes
- Strong time management and organizational skills
- Professional, ethical, and detail-oriented approach to work
Why Join Synaptic, Inc.?
We offer structured training, ongoing support, and opportunities to develop transferable skills in marketing, communications, and client relations. Team members who demonstrate consistency and performance have access to long-term growth opportunities within the organization.
If you’re looking to build experience in marketing and communications while working with a supportive team, we encourage you to apply.