What are the responsibilities and job description for the Logistics and Account Manager position at SynapseTBI - Traumatic Brain Injury Testing & Rehab?
Company Description
SynapseTBI specializes in objective diagnostic testing for Traumatic Brain Injuries (TBI), Mild Traumatic Brain Injuries (mTBI), and Post Concussion Syndrome. Our testing methods are validated and recommended by the American College of Occupational and Environmental Medicine (ACOEM) for patients experiencing cognitive deficits or significant trauma from TBI. Beyond diagnostics, we offer Neurologist consultations, treatment plans, psychological evaluations, in-home treatment programs, in-facility neuro rehabilitation, physical therapy, and life care planning to provide comprehensive care.
Role Description
This is a contract hybrid role for a Logistics and Account Manager based in Boca Raton, FL. The role involves managing customer accounts, ensuring high levels of customer satisfaction, developing and maintaining client relationships, providing excellent customer service, and supporting sales initiatives. Additionally, the role includes coordinating logistics to ensure efficient delivery of services and maintaining a high standard of organizational operations.
Qualifications
- Strong Account Management and Sales skills to effectively manage client relations and drive business growth
- Exceptional Communication and Customer Service skills to engage with clients and provide a positive experience
- Experience in ensuring Customer Satisfaction and maintaining long-term professional relationships
- Proven ability to handle logistics and multitasking in a fast-paced environment
- Detail-oriented mindset with excellent problem-solving and organizational skills
- Bachelor's degree in Business, Management, or a related field is preferred
- Familiarity with healthcare or rehabilitation services is a plus