What are the responsibilities and job description for the Administrative Associate position at Synapses IOM?
Position Overview
Synapses IOM is seeking a highly organized, process-minded associate to support our healthcare business operations. This role will play a vital part in supporting the billing, clinical, and administrative teams. There is a strong emphasis on process coordination, documentation accuracy, and operational follow-through. The ideal candidate is self-motivated, solution-oriented, and thrives in a fast-paced healthcare business environment. Comprehensive training will be provided.
Responsibilities
- Support the heart of our operations by ensuring that data, documentation, and submissions are processed thoughtfully, accurately, and always on time.
- Manage internal business operations through scheduling, calendar coordination, and email management across multiple teams.
- Organize and streamline office workflows, improve documentation tracking, and assist with business process implementations.
- Prepare and submit invoice and/or claims and associated documentation to the appropriate portals for arbitration, billing, or HR needs.
- Follow up with internal and external parties to ensure timely completion of business-critical tasks.
- Maintain detailed documentation to support follow-ups, reporting, and next steps in operational workflows.
- Monitor and maintain office operations including correspondence management, clerical assignment tracking, and operational compliance checks.
- Maintain strict adherence to HIPAA guidelines and federal and state regulatory requirements.
Requirements
- Exceptional written and verbal communication skills with strong attention to detail.
- Ability to manage and prioritize multiple operational tasks in a dynamic work environment.
- Proficient in Microsoft Office Suite (Outlook, Word, Excel).
- Ability to work independently and collaboratively across departments.
- U.S. Work Authorization required.
- Bachelor’s Degree preferred.
Job Type: Full-time
Pay: From $18.00 per hour
Benefits:
- 401(k)
- Dental insurance
- Health insurance
- Paid time off
- Vision insurance
Schedule:
- Monday to Friday
Work Location: In person
Job Type: Full-time
Base Pay: $18.00 - $30.00 per year
Benefits:
- 401(k)
- Dental insurance
- Health insurance
- Vision insurance
Work Location: In person
Salary : $18 - $30