Office Clerk / Administrative Assistant (Bilingual: Chinese & English)

职位简介 (Job Summary)We are looking for a reliable, detail-oriented, and bilingual Office Clerk to join our team.We need a new team member to manage order processing, bridge communication between our US office and our headquarters in China, and handle day-to-day administrative tasks. The ideal candidate must be fluent in both English and Mandarin. 我们正在寻找一位可靠、注重细节且具备双语能力的办公室文员加入我们的团队。我们需要一位新成员来管理订单处理，架起美国办公室与国内总部之间的沟通桥梁，并处理日常行政事务。理想的候选人必须精通英语和普通话。岗位职责 (Responsibilities)Order Management: Process and track company orders accurately. 订单管理： 准确处理并跟踪公司订单。Cross-border Liaison: Communicate with the parent company in China regarding inventory, shipping, and production. 跨境对接： 与国内母公司沟通库存、运输及生产相关事宜。Customer Service: Handle incoming customer calls and emails professionally in both English and Chinese. 客户服务： 专业地处理中英文客户电话及邮件。Logistics Coordination: Schedule and coordinate local US shipping and freight pickups. 物流协调： 预约并协调美国本土的物流与货物提取。Administrative Support: Keep track of employee work hours (timesheets), perform translation tasks, and maintain office records. 行政支持： 记录员工工时、执行翻译任务并维护办公室记录。Team Support: During peak seasons, assist with warehouse tasks such as taping or preparing boxes for shipment. 团队协作： 在订单繁忙时，协助仓库完成粘纸箱或打包等辅助工作。职位要求 (Qualifications)Bilingual Proficiency: Fluent in Mandarin and English (Required). Ability to translate documents and facilitate meetings. 双语能力： 精通普通话和英语（必备），能够翻译文件并协助会议沟通。Communication Skills: Strong verbal and written communication skills in both languages. 沟通能力： 具备优秀的中英文口头和书面表达能力。Technical Skills: Proficiency in Microsoft Office (Excel, Word) and basic computer operations. 技术技能： 熟练使用 Microsoft Office（Excel, Word）及基本电脑操作。Adaptability: Willingness to help with physical tasks (e.g., packing) when the business is busy. 适应能力： 在业务繁忙时愿意帮忙处理准备纸箱等工作。Please submit your resume in English (Chinese version is a plus). We look forward to hearing from you! 请提交您的英文简历（如有中文简历更佳）。我们期待您的加入！

Salary : $20