What are the responsibilities and job description for the Mainframe Technical Specialist position at Symbioun Technologies, Inc?
Job Summary
Seeking an experienced Mainframe Technical Specialist to serve as a senior technical expert supporting enterprise mainframe environments. The ideal candidate will possess deep expertise in IBM Mainframe technologies including z/OS, CICS, DB2, IMS, JCL, Endevor, and SQL, along with strong troubleshooting, performance tuning, and release management experience. Exposure to middleware technologies and MQ is highly desirable.
This role requires a hands-on professional capable of supporting mission-critical applications, optimizing system performance, managing software releases, and collaborating with development and infrastructure teams to ensure operational excellence.
Key Responsibilities
- Provide technical leadership and support for IBM Mainframe environments running on z/OS.
- Administer and support CICS regions, including configuration, troubleshooting, debugging, and performance optimization.
- Support DB2 databases and related tools/utilities, ensuring high availability and optimal performance.
- Analyze, evaluate, and optimize complex SQL queries to improve application performance and reduce processing costs.
- Provide configuration management and release management support utilizing Endevor.
- Support IMS environments and associated application processing.
- Develop, maintain, and troubleshoot JCL processes and batch workloads.
- Collaborate with application developers and infrastructure teams to resolve production issues.
- Perform system analysis, root cause investigations, and performance tuning activities.
- Support middleware technologies and MQ messaging environments as needed.
- Create and maintain technical documentation, procedures, and operational standards.
Required Qualifications
- Experience working in IBM Mainframe environments.
- Strong knowledge of z/OS operating system, architecture, functionality, and subsystem interactions.
- Experience providing configuration management and release management support using Endevor.
- Experience with SQL programming and database query optimization.
- Experience supporting DB2 tools and utilities.
- Experience evaluating and optimizing complex SQL queries.
- Extensive experience with CICS administration, troubleshooting, debugging, and performance tuning.
- Strong experience with IMS, JCL, and batch processing environments.
- Ability to troubleshoot production issues independently and provide effective solutions.
- Experience with middleware technologies.
- Experience supporting IBM MQ/MQ Series.
- Knowledge of software development lifecycle (SDLC) and change management processes.
- Experience supporting large-scale enterprise environments.
- Familiarity with automation, monitoring, and performance management tools within the mainframe ecosystem.
- Excellent communication and documentation skills.