Operations Analyst

Job Title: Operations Analyst

Employer: Symbiotic Services

FLSA Status: Non-Exempt

Reports To: Chief Financial Officer

Position Summar

ySymbiotic Services is seeking an Operations Analyst to join a highly established and high-performing healthcare program specializing in advanced treatment services. This organization is recognized for delivering exceptional patient outcomes and is considered a leader within its specialty area

.
This role will support operational efficiency, drive performance improvements, and contribute to strategic initiatives. The ideal candidate will bring strong analytical capabilities, process improvement experience, and the ability to collaborate across teams in a fast-paced, mission-driven environmen

t.
Key Responsibilit

ies
Leadership & Team Develop

• mentCoach, mentor, and support team members to maximize performance and gr
• owthIdentify talent gaps, support recruitment efforts, and promote retention strate
• giesFoster an inclusive, communicative, and collaborative work environ
• mentProvide clear performance feedback, set expectations, and support professional develop

ment
Quality & Continuous Improv

• ementMaintain high performance standards through ongoing measurement and improv
• ementSolve complex operational challenges through collaboration and data-driven decision-m
• akingEncourage innovation and implement more efficient proc
• essesPromote accountability, transparency, and professional inte

grity
Customer & Stakeholder Enga

• gementDeliver high-quality service to internal and external stakeh
• oldersSupport planning and execution of campaigns, events, and outreach initi
• ativesAddress stakeholder needs and resolve issues effec
• tivelyRepresent the organization professionally and promote its m

ission
Operations & Team Collab

• orationParticipate in daily operations and provide team support as
• neededAdapt to changes and support continuous improvement init
• iativesEnsure team members are informed of schedules, campaigns, and re

sources
Commu

• nicationUse appropriate communication methods based on the s
• ituationMaintain professional, clear, and constructive commu
• nicationAddress conflicts proactively and discourage unproductive b

ehaviors
Sales & Performance M

• anagementDevelop and execute departmental performance goals and
• forecastsMonitor performance metrics and adjust strategies to meet o
• bjectivesStay informed on industry trends and apply insights to improv
• e resultsSupport initiatives to expand engagement and
• retentionManage staffing, training, and performance within
• the teamAssist in budget planning and ensure effective resource ut

ilization
Compliance & Quality

• AssuranceEnsure compliance with all applicable regulations an
• d policiesMaintain accuracy and timeliness in all wo
• rk outputsIdentify and report issues, errors, or complianc
• e concernsParticipate in quality improvement initiatives and maintain audit
• readinessSupport safety protocols and emergency

procedures
Work Environment & R

• equirementsAbility to manage multiple priorities and mee
• t deadlinesStrong analytical, organizational, and problem-sol
• ving skillsEffective interpersonal and communicatio
• n abilitiesComfortable working in a dynamic, team-oriented