Administrative Assistant / Office Manager

Sylvan Learning Center in San Jose is seeking an enthusiastic and organized individual for the role of Center Admin / Office Manager. The Center Admin is responsible for leading the day-to-day administrative tasks in the Center such as phone reception, responding to messages and emails, data entry, filing, and other administrative tasks. The Center Admin provides a positive first impression for potential and existing customers, fields calls from customers, schedules appointments, and works closely with the Center Director to run day-to-day operations of the center.

ESSENTIAL JOB FUNCTIONS

• Lead day-to-day administrative tasks such as timely and high quality phone reception, responding to messages and emails, data entry, filing, and other administrative tasks
• Greet and assist students, parents, and potential customers as they come into the Center
• Administer student assessments
• Maintain Center supplies and place orders, as needed
• Manage scheduling changes of current families
• Assist Center Directors and Directors of Education with preparing materials for parent conferences, assessments, tours, and other customer appointments
• Assist Center Directors with maintaining the professional appearance of the Center according to Sylvan standards
• Support standards and procedures to ensure student safety and well-being

KNOWLEDGE REQUIRED

• Experience working with children
• Previous admin experience preferred
• Customer service or retail sales experience preferred
• Experience using Microsoft or Google Office applications and other standard business applications
• Knowledge of general office equipment such as copiers, printers, and office phones

SKILLS AND ABILITIES REQUIRED

• Strong organizational skills, ability to manage multiple tasks and be flexible
• Strong customer service, interpersonal and communication skills
• Ownership mentality - ability to manage the responsibilities without close supervision

COMPANY CULTURE and BENEFITS:

• Competitive Pay - Fun & easy work
• 401k Retirement plan with company matching contributions (for eligible employees)
• Annual performance-based bonuses
• Extensive paid training and opportunities for professional development.
• Fun and fast paced work environment with lots of support from fellow teachers and staff!
• Happy, understanding, and caring management. You will love working here!

TYPICAL JOB SHIFT:

Monday-Friday: Start sometime between 11:00 AM and 1:00 PM and go till 7:30PM

Saturdays: 9:30AM-12:30PM (optional)

Prefer candidates who can do 30-40 hours per week.

This is an in-person job, and the candidate needs to be able to commute to our center in San Jose.

ABOUT SYLVAN LEARNING:

Sylvan Learning is the leading provider of tutoring and supplemental education. We guarantee results with our highly personalized approach to learning. When you become a member of the Sylvan team, you will work with talented, fun, motivated professionals who share a passion for helping students build the skills, habits, and attitudes they need to succeed in school–and in life.

Job Types: Full-time, Part-time

Pay: $21.00 - $24.00 per hour

Benefits:

• 401(k)
• Flexible schedule
• Paid time off

Ability to Commute:

• San Jose, CA 95124 (Required)

Work Location: In person

Benefits:

Salary : $21 - $24