What are the responsibilities and job description for the Admissions Director-Skilled Nursing Facility-Experience required position at SYLVA OPERATIONS LLC?
Sylva Valley Health & Rehab
Location: Sylva, North Carolina
Employment Type: Full-time
Sylva Valley Health & Rehab is seeking an energetic, organized, and relationship-focused Admissions Director to lead our admissions process and support continued census growth. This position requires at least one year of experience working in a skilled nursing facility (SNF).
Key Responsibilities
- Manage the admissions process from initial referral through resident arrival.
- Review referrals promptly and coordinate clinical and financial approval.
- Communicate with hospitals, referral sources, residents, and families.
- Verify insurance coverage, benefits, authorizations, and payer information.
- Maintain accurate referral and admission documentation.
- Conduct facility tours and explain services to prospective residents and families.
- Build relationships with hospitals, physicians, case managers, home health agencies, and community partners.
- Follow up on pending referrals and identify barriers that may delay admission.
- Coordinate room assignments, transportation, equipment, medications, and other admission needs.
- Participate in census-development and marketing activities.
- Track referral sources, admissions, denials, and conversion rates.
- Maintain resident confidentiality and comply with HIPAA requirements.
- Collaborate with nursing, therapy, social services, the business office, and administration.
- Assist with admissions outside normal business hours when necessary.
Required Qualifications
- At least one year of work experience in a skilled nursing facility is required.
- Strong communication, organization, customer-service, and follow-up skills.
- Ability to manage multiple referrals and changing priorities.
- Comfortable using electronic referral platforms, email, and healthcare software.
- Professional, dependable, responsive, and able to protect confidential information.
Preferred Qualifications
- Previous experience in skilled nursing admissions, marketing, business development, or census management.
- Knowledge of Medicare, Medicaid, managed care, insurance verification, and authorization processes.
What We Offer
- Competitive compensation
- Supportive leadership team
- Opportunities for professional growth
- Collaborative, resident-centered workplace
- Meaningful work serving residents and families
Apply Today
Apply online at tinyurl.com/SylvaValley. Join Sylva Valley Health & Rehab and take ownership of a referral and admissions program where responsiveness, relationships, and results matter.
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