Manager of Enterprise Analytics

Sycuan is seeking a dynamic Enterprise Analytics Manager to assist in shaping the strategic direction of our property-wide analytics team. This role will focus on improving overall profitability by providing actionable insights, developing key performance indicators, and supporting data-driven decision-making across all business units.

Job Purpose:

Assist with the strategic direction for property wide Enterprise Analytics team to improve overall profitability for Sycuan Casino Resort. Provides business unit managers with business reports and analysis, and identifies key performance indicators and opportunities and/or corrective measures to improve profitability and efficiency

Job Duties and Responsibilities:

(Note: Duties and responsibilities may be added, deleted, or changed at the sole discretion of Sycuan Management at any time)

• Assist and implement routine, centralized reporting and provide ad hoc data analytics to review with business leaders to monitor areas of opportunity and progress towards strategic planning goal completion
• Collaborate with IT Data Analytics to develop data analytic tools for in-depth analysis of all areas of property
• Assist all analytical projects and initiatives providing insightful analysis that will drive data-based decision making
• Measure Key Performance Indicators in partnership with key stake holders to measure success
• Assist change management process and lead operational change to accomplish strategic planning goals
• Leverage analytical tools to aid in the analysis process such as SQL, R, Python, Tableau, Excel, etc.
• Articulate and present findings to appropriate audience and business units in a digestible format
• Manage a team of analysts with an emphasis on growth, learning, and inclusion

Job Specifications:

Education and Experience:

Essential:

• Bachelor’s Degree in Math, Statistics or Finance or related field or equivalent experience
• 3 years of business analysis experience
• 3 years of creating complex data analysis utilizing industry standard tools
• Experience utilizing big-data analytics tools such as SQL, R, Python, Tableau, Excel, etc.

Desirable:

• Experience in gaming and/or hospitality analytics
• Experience in direct marketing and customer analytics
• Project management experience
• MBA or other graduate level degree

Skills and Knowledge:

Essential:

• Proficiency in Excel spreadsheet applications
• Advance Proficiency in SQL
• Ability to perform complex mathematical calculations
• Ability to analyze, compile and disseminate complex information in a clear and concise manner
• Ability to analyze complex problems and make sound judgments
• Ability to communicate and interact effectively with guests and team members
• Ability to prioritize and perform multiple tasks and assignments
• Ability to manage large projects and multiple projects to completion
• Ability to identify opportunities, assess trends and provide recommendations
• Ability to document and complete office forms
• Ability to read, analyze, and interpret complex documents
• Ability to appear for work on time
• Ability to maintain professionalism and composure
• Ability to understand and follow verbal directives and written directions
• Ability to accept constructive criticism
• Ability to maintain confidentiality

Desirable:

Multi-lingual

Supervisory/Managerial Accountability:

Direct: Senior Analyst, Analyst - 2

Indirect: None

Please note: This position is not eligible for visa sponsorship. Applicants must be authorized to work in the United States without the need for current or future sponsorship