Junior Program Manager

JOB DESCRIPTION

JOB TITLE:                                JUNIOR PROGRAM MANAGER

REPORTS TO:                           PROGRAM MANAGER

JOB FUNCTION:

In support of the Mission, Vision and Values of Concours Technologies Alabama Inc., the Junior Program Manager is responsible for maintaining and developing customer accounts with an expertise in the injection mold industry. Reporting to the Plant Manager ensures the team meets or exceeds all goals and objectives required from this department.

DUTIES AND RESPONSIBILITIES:

On a daily basis:

• Develop a good working knowledge of customer’s standards and expectations to properly line up internal staff, with the assistance of the Program Manager, in order to close the sale
• Understand and present the company as a global provider to new clients while maintaining a firm knowledge of each locations capability
• Assist the Program Manager to provide all related information to the CTA Management Team
• Assist the Program Manager to maintain the design and build process of a program from the initial quotation through to final delivery, making changes as required by the customer
• Assist in competitively quoting new molds and engineering changes to customers
• Establish new sales opportunities by identifying prospects and evaluating their position in the industry
• Follow up on new leads and referrals resulting from field activity
• Work closely with Internal Program Managers as a team on customer accounts
• Regularly schedule tool tryouts if required by the customer
• Regularly communicate new product launches and service opportunities, special developments, information, or feedback gathered through field activity to appropriate company staff
• Regularly create custom request forms for border crossings as well as ensure Bill of Lading’s are created before shipment
• Regularly ensure all material or customer supplied product is marked with the appropriate job sticker
• Regularly participate in marketing events such as seminars, trade shows, and telemarketing events
• Regularly maintains professional and technical knowledge by reviewing professional publications; establishing personal networks; benchmarking state-of-the-art practices
• As needed, track and monitor customer’s purchase orders with the assistance of the Accounts Receivable department as well as monitor and track outstanding payments from customers
• Ensure all paperwork is correct, verifying that purchase orders and quotes are correct and match
• Follow-up for collection of payment as needed
• Assure product design meets internal/external specifications by following the work order throughout the company
• As needed, provide coverage for the Program Manager by responding to customers’ needs via phone or email
• Regularly liaison with customer purchasing and engineering
• Travel when needed
• Other duties as assigned when required for this position

JOB SPECIFICATIONS:

EDUCATION

• Certification or College Degree or Equivalent Experience 

EXPERIENCE / KNOWLEDGE

• Experience in injection molding is required
• 3 years’ automotive experience within preferred
• Strong attention to detail and analytical skills
• Strong leadership, interpersonal, communication and relationship building skills
• Proficient in time management, written and verbal communication skills
• Excellent organizational and planning skills
• Ability to perform under pressure and work independently 
• Ability to prioritize tasks and meet tight deadlines as required
• Computer proficient in Microsoft Office such as Word and Excel 
• Successful applicants will be required to complete a background check

ACKNOWLEDGEMENT OF JOB POSITION

I                                                                                                            hereby acknowledge my understanding of the preceding Job Description and accept the responsibilities and accountabilities as outlined above. I am aware of any disabilities that would affect me from performing my duties and will advise my employer if accommodation is required.

EMPLOYEE:                                                                                                                         

DATE:                                                                                                                                    

MANAGER:                                                                                                                           

DATE:                                                                                                                                    

Concours Technologies Alabama Inc. is an Equal Opportunity Employer and prohibits Discrimination and Harassment of any kind.   We are committed to the attitude of equal employment opportunity for all employees and to providing employees with a work environment free of discrimination and harassment. All employment decisions at Concours Technologies Alabama Inc. are based on business needs, job requirements and individual qualifications, without regard to race, color, religion or belief, sex, sexual orientation, gender identity, National origin, veteran or disability status, family or parental status, or any other status protected by the laws or regulations in the locations where we operate.  Concours encourages applicants of all ages.

 This position will require lifting, sitting, standing, pushing, and pulling.   In accordance with Americans with Disabilities Act (ADA), Concours Technologies Alabama Inc. will provide accommodations when requested by the employee. When the employee becomes aware of any disabilities that would affect them from performing their duties they will advise Concours Technologies Alabama Inc. if accommodation is required.