Community Health Worker

Swope Health is seeking a compassionate and mission-driven Community Health worker to be a part of a team of caregivers addressing social determinants of health, and focusing on reducing financial barriers that impact access to care. The Community Health Worker assists individuals and families in enrolling in public benefits such as Medicaid and the Affordable Care Act(ACA) marketplace, connecting them to critical resources, and providing financial literacy education. Community Health worker act as an advocate for the patient, acting a go-between between our providers and patients. If you have a passion for service and helping others. This is the role for you.

Primary Responsibilities: 

• Identify individuals and families experiencing financial and social barriers that limit access to healthcare, medication, housing, food and transportation. 
• Provide culturally responsive support to help patients overcome obstacles to care.
• Assist individuals and families with understanding eligibility requirement and completing applications for Medicaid and ACA Marketplace health insurance. 
• Provide education on coverage options, subsidies, renewal processes, and rights/responsibilities under available programs. 
• Follow up to ensure successful enrollment, renewal, and linkage to ongoing care. 
• Link patients to community resources addressing financial, housing, food, and transportation needs. 
• Guide individuals through applications for programs such as SNAP, WIC, housing assistance, utility assistance, and other support services.  
• Deliver one-on-one or group education on budgeting, healthcare costs, and resource management. 
• Act as a patient advocate in navigating healthcare systems, insurance, and community services. 

Successful Candidate will have:

• High school diploma or GED equivalent.
• Bilingual (English/Spanish) 
• Certification or formal training as a Community Health worker highly preferred.
• Certified applications counselor (CAC) certification highly preferred.  
• Patience and ability to establish rapport with this population.
• Flexible schedule and transportation.
• Knowledgeable about diverse clientele.
• Ability to write clearly and distinctly.

About Swope Health Services:

Each year, Swope Health serves over 45,000 patients, encompassing more than 200,000 visits in four counties on both sides of the state line. Our team members are proud of the work we do and the promise we've made – delivering coordinated care that values the needs of the whole person and championing better health in our community.

Swope Health is a special place that cares for the people who need it most, wherever they are in the community. As part of our promise to battle health inequities and provide high-quality, comprehensive care, we make care visible. That means we proudly deliver our promise through every action, every day.

Swope Health Services supports its team members with:

• Medical benefits (including a Health Savings Account option), dental and vision
• 401(k) retirement plan with company match
• Company-paid benefits such as life insurance, Accidental Death & Dismemberment, and Short- and Long-Term Disability
• Flexible Spending Account
• Paid Days Off beginning at 15 days annually, effective the first day of employment
• Eight annual company-paid holidays; One annual paid personal day

Swope Health is an affirmative-action, equal-opportunity employer. We consider all qualified applicants without regard to race, color, creed, religion, gender, national origin, age, marital status, veteran status or disability.

Successful Candidate will have:

• High school diploma or GED equivalent.
• Patience and ability to establish rapport with this population.
• Flexible schedule and transportation.
• Knowledgeable about diverse clientele.
• Ability to write clearly and distinctly.