What are the responsibilities and job description for the Help Desk Tech Support position at swipejobs?
Job Description:
A large National Healthcare Company is hiring a Member Support Analyst.
Must Have Supply Chain Or Medical Industry Related Experience.
The Member Support Analyst is assigned a base of accounts and provides Tier 1 technical support as well as overall HPG support for incident resolution and requests reported by their account base. Responsibilities include initial assessment, triage, research, and resolution of basic incidents and requests regarding the use of system/web applications (Member Portal, IMS, CatScan, PASS, CCM, VIRA, HOME, SMART, iCommit, and SSR).
Must have Customer Service Skills- answering phone calls, professional language and interaction skills. Computer literacy, use of Microsoft Office products, reading comprehension, solid communication skills, some data analytics, ability to use multiple applications for tasks. Desire to become an FTE and join the team permanently
$20.00 / hr
HV23
#HV23
A large National Healthcare Company is hiring a Member Support Analyst.
Must Have Supply Chain Or Medical Industry Related Experience.
The Member Support Analyst is assigned a base of accounts and provides Tier 1 technical support as well as overall HPG support for incident resolution and requests reported by their account base. Responsibilities include initial assessment, triage, research, and resolution of basic incidents and requests regarding the use of system/web applications (Member Portal, IMS, CatScan, PASS, CCM, VIRA, HOME, SMART, iCommit, and SSR).
Must have Customer Service Skills- answering phone calls, professional language and interaction skills. Computer literacy, use of Microsoft Office products, reading comprehension, solid communication skills, some data analytics, ability to use multiple applications for tasks. Desire to become an FTE and join the team permanently
$20.00 / hr
HV23
#HV23
Salary : $20