Application Operational Support and Deployment Specialist

ABOUT US We’re the world’s leading provider of secure financial messaging services, headquartered in Belgium. We are the way the world moves value – across borders, through cities and overseas. No other organisation can address the scale, precision, pace and trust that this demands, and we’re proud to support the global economy. We’re unique too. We were established to find a better way for the global financial community to move value – a reliable, safe and secure approach that the community can trust, completely. We’re always striving to be better and are constantly evolving in an ever-changing landscape, without undermining that trust. Five decades on, our vibrant community reflects the complexity and diversity of the financial ecosystem. We innovate diligently, test exhaustively, then implement fast. In a connected and exciting era, our mission has never been more relevant. Swift now has a presence in 200 countries and legal territories to serve a community of more than 12,000 banks and financial institutions. Responsabilities In the scope of CLSTPS and Crest applications: plan and prepare deployment activities validate in testing environment and perform installations/upgrades in Production environment. Maintain records of deployment activities and identified problems. Produce or review operational documents and installation guides. perform problem management activities, handling OS and application issues identify and track corrective measures and procedures/processes improvements. Interact with multiple teams (network, dba, monitoring and/or applications development) in order to restore availability of services and identify root cause of problems Validate newly created cases and change requests for accuracy and completeness and follow-up with other teams when required Perform systems administration activities including security checks make sure operational procedures are accurate and up to date. may automate tasks to improve the monitoring of applications and reduce repetitive activities may automate tasks to facilitate the delivery of applications to the Production environment may be involved in qualification or development (scripting) activities Acquire, develop and maintain technical and product knowledge in pursuance of the above objectives Qualifications Bachelor degree in Information Technology or equivalent work experience. Some experience in a Technical Support environment including software debugging and problem analysis in supporting mission critical applications and services Experience in administration/deployment of High Available mission critical applications Hands-on experience with automated deployment tools such as Ansible and tracking tools such as Jira, ServiceNow Professional Knowledge and Skills: good problem-solving skills Disciplined and process-oriented attitude with a focus on security. Analytical and methodical in problem investigations Ability to work under pressure and part of a multicultural team Flexible to work few weekends on demand basis for deployment activities Good communication skills, verbal and written English Technical knowledge and skills in the following areas: Practical experience of Linux OS (RedHat Enterprise Linux) and AAP (Ansible Automation Platform) Practical experience of scripting languages: ksh, bash, Perl Practical experience of databases (Oracle) and db queries (sqlplus) network protocols (TCP/IP) and infrastructure (Firewall, load-balancer) knowledge The following would be an asset: CloudBees CD/RO (Continuous Delivery/Release Orchestration) software development tools and CI/CD pipelines (GIT, Bitbucket, Jenkins, Nexus, Ansible) Knowledge and practical experience on Cloud (AWS) and related deployment tools What we offer We give you the freedom to be yourself. We are creating an environment of unique individuals – like you – with different perspectives on the financial industry and the world. A diverse and inclusive environment in which everyone’s voice counts and where you can reach your full potential. We are committed to an inclusive and accessible recruitment process. If you require a reasonable accommodation related to accessibility during your application or interview, please contact accessibility-Sysgroup@swift.com or indicate this in your application. Please note that this mailbox is not monitored for general recruitment enquiries and should only be used for accessibility or accommodation-related requests (for example related to vision, hearing or neurodiversity). All requests are confidential and will not affect your candidacy. Don’t meet every single requirement? At Swift, we are dedicated to building a workplace where people can bring their full selves and ideas to the team, so if you are excited about this role, we encourage you to apply even if you do not meet every single qualification. Swift doesn’t stand still. We are constantly evolving and tirelessly innovating. Working at the intersection of finance and technology is a very exciting place to be right now. Swift is transforming cross-border payments, making them faster and more transparent than ever before. We are the way the world moves value — every instant of every day, in almost every country. We are proud that what we do has a critical impact on the global financial community and touches almost every aspect of the financial world. So, what you do at Swift has real impact too — an impact that matters every day. Which is why you matter to us. Joining Swift gives you unparalleled exposure to knowledge, expertise and technologies. If you have what it takes, you’ll be able to take on different career paths and have the opportunity to work in teams, departments and disciplines in countries around the world. Swift is unique. There is no other organisation like ours in the world driving the long-term future of the financial ecosystem. You’ll be surrounded by bright, customer-focused and intellectually curious people in a collaborative, friendly, open and inclusive environment. At Swift we are trusted every instant. Everything we do has an impact that matters. And as a member of our team, you are trusted to make your impact every day. Interested in working at Swift, but the role you are looking for is not available yet? Please create an account and register for a Job Alert and we will let you know when new jobs matching your career interests become available.