Account Manager

Company Description

Swift Kennedy & Associates, Inc. has been providing expert employee benefits solutions since 1921, helping businesses navigate the complexities of healthcare costs, legislative changes, and benefit mandates. The company specializes in evaluating and enhancing employee benefit programs to ensure cost-effectiveness, competitive offerings, and alignment with market trends. With a team of dedicated Benefit Specialists, Swift Kennedy offers businesses tailored solutions and ongoing support for future renewals. The organization values professional excellence, community involvement, and long-term client partnerships, positioning itself as a trusted leader in the insurance industry. Located in Scranton, PA, Swift Kennedy remains committed to guiding organizations through an evolving benefits landscape.

Role Description

This is a full-time on-site role located in DuBois, PA, for an Account Manager. The Account Manager will be responsible for building and maintaining strong client relationships, managing employee benefit programs, coordinating renewals, and ensuring client satisfaction. Additional responsibilities include communicating with carriers and vendors, addressing client inquiries, resolving issues, preparing proposals, and providing ongoing support to meet clients' needs in alignment with the latest industry trends and compliance requirements.

Qualifications

• Strong relationship management and client service skills
• Knowledge of employee benefits, health insurance, and compliance requirements
• Effective communication, negotiation, and problem-solving skills
• Ability to analyze data, prepare proposals, and present solutions
• Proficiency in using technology tools and software to manage client accounts
• Attention to detail, organizational skills, and an ability to manage multiple priorities
• Previous experience in an account management or benefits-related role preferred
• Bachelor's degree in Business, Marketing, or a related field is a plus