What are the responsibilities and job description for the Director of Agent Services position at Swift Home Buyers LLC?
Are you the kind of person who loves creating order, supporting a busy office, and delivering a five-star experience from the moment the doors open?
We're hiring a Director of Agent Services to be the operations heart of our real estate office. This role is ideal for someone who thrives on structure, communicates clearly, stays calm under pressure, and takes pride in helping agents and clients feel supported every single day.
If you enjoy being the person everyone trusts to keep things running smoothly—and you love a blend of administrative work, customer interaction, and office coordination—this role may be a perfect fit.
Who You Are
You're reliable, organized, and service-oriented. You enjoy creating a welcoming environment, managing details, and solving problems quickly. You're approachable, professional, and great at juggling multiple moving pieces without letting anything slip.
What You'll Do
- Open the office each morning and prepare the workspace for the day
- Greet clients and visitors; manage phone calls and front-desk interactions
- Support agents with documents, tasks, scheduling, and day-to-day needs
- Maintain office supplies, equipment, and vendor relationships
- Organize checklists, events, meetings, and office communications
- Assist leadership with administrative tasks, reports, and special projects
- Support onboarding for new agents and ensure they are set up for success
- Keep the office clean, organized, and running efficiently at all times
What Success Looks Like
- The office runs smoothly, consistently, and on time
- Agents feel supported and confident in day-to-day operations
- Clients and visitors experience a welcoming, professional environmentCommunication is clear, proactive, and reliable
- Calendars, checklists, supplies, and systems are always up to dateYou see what needs to be done and you do it before being asked
What You Bring
- 2 years of experience in office administration, front desk support, real estate coordination, or customer service
- Strong organization and communication skills
- Ability to multitask, prioritize, and handle a fast-paced environment
- Comfort with technology, scheduling tools, and office software
- Professional presence and a positive, service-minded attitude
- Real estate office experience is a plus, but not required
Compensation & Schedule
- Full-time, 8-hour daily shift
- On-the-job training provided
- Compensation based on experience
- On-site only (Hamilton, NJ)
Complete the Job Fit Assessment
This helps us understand how you naturally work and ensures the role is a strong fit for your strengths. Please complete the assessment below before submitting your application by copying and pasting the following link into your browser:
This assessment takes approximately 45 minutes to complete and we recommend completing it at a computer. Some of the sections are timed and results will best reflect your abilities if done uninterrupted.
Ready to Lead Office Operations and Support a Growing Real Estate Team?
If you're excited to bring structure, professionalism, and exceptional service to our office, we'd love to meet you.
Job Type: Full-time
Pay: $ $23.00 per hour
Education:
- High school or equivalent (Preferred)
Work Location: In person
Salary : $23