What are the responsibilities and job description for the Service Porter position at Swickard Auto Group?
Description
Palo Alto, CA | Full-time | Jumpstart your career in the auto industry!
Mercedes-Benz of Palo Alto is part of Swickard Auto Group, one of the fastest-growing dealer groups in the US. We hold ourselves to a hospitality standard that matches the brands we represent — and our porters are a visible, important part of that experience.
As a Service Porter, you're often the first and last person a customer sees. You keep our lot organized, our vehicles pristine, and our sales team moving efficiently. It's active, hands-on work that directly shapes the customer experience.
What You’ll Do
Required
Our best porters are dependable, take pride in their environment, and enjoy being part of a team. You don’t need automotive experience to start — you need a good attitude, a clean license, and the drive to show up and do excellent work. We’ll teach you the rest.
This role is also a genuine entry point into the automotive industry. Many of our sales and service team members started exactly where you’d be starting.
Benefits of Working at Swickard
Founded in 2014 by Jeff Swickard in Wilsonville, OR, Swickard Auto Group is a hospitality company that happens to sell cars, parts, and service. Consistently ranked as one of the fastest-growing dealership groups in the US by Automotive News, Swickard has positioned itself as a leader in highline brands including Mercedes-Benz, BMW, Volvo, Porsche, Lexus, Audi, Land Rover, and more.
Most people have a stressful experience buying or servicing their car. It shouldn’t be that way. We’re looking for people as passionate as we are about revolutionizing the car-buying experience — and it starts with hospitality. Hospitality isn’t just what we do, it’s who we are.
Do you have what it takes?
Palo Alto, CA | Full-time | Jumpstart your career in the auto industry!
Mercedes-Benz of Palo Alto is part of Swickard Auto Group, one of the fastest-growing dealer groups in the US. We hold ourselves to a hospitality standard that matches the brands we represent — and our porters are a visible, important part of that experience.
As a Service Porter, you're often the first and last person a customer sees. You keep our lot organized, our vehicles pristine, and our sales team moving efficiently. It's active, hands-on work that directly shapes the customer experience.
What You’ll Do
- Move, stage, and organize new and pre-owned vehicles on the lot to maximize presentation and visibility
- Deliver vehicles to and from service, detail, and reconditioning
- Keep the lot clean, orderly, and guest-ready at all times
- Pull vehicles for customer test drives and deliveries to support the sales team
- Fuel vehicles as needed and help maintain accurate lot inventory records
- Shuttle customers and vehicles to offsite locations when required
- Support general lot and facility upkeep
Required
- Valid driver’s license with a clean driving record
- Comfortable driving a wide variety of vehicles, including manual transmissions
- Reliable, punctual, and takes pride in doing the job right
- Able to work outdoors in varying weather conditions
- Sharp eye for detail — you notice when something on the lot looks off
- Prior experience as a porter, valet, lot attendant, or in a dealership environment
- Familiarity with luxury or highline vehicles
Our best porters are dependable, take pride in their environment, and enjoy being part of a team. You don’t need automotive experience to start — you need a good attitude, a clean license, and the drive to show up and do excellent work. We’ll teach you the rest.
This role is also a genuine entry point into the automotive industry. Many of our sales and service team members started exactly where you’d be starting.
Benefits of Working at Swickard
- Career Path – Swickard isn’t just a J-O-B. You’ll learn and grow into different roles and be able to take on new leadership responsibilities.
- Ongoing training and support
- Opportunities for continued personal and professional growth.
- We are an Equal Opportunity Employer and value diversity and inclusion at our company.
- Competitive benefits package
- Insurance: medical, dental, vision, life and pet insurance
- Optional disability coverage
- 401k plan
- Paid Holidays
- PTO
Founded in 2014 by Jeff Swickard in Wilsonville, OR, Swickard Auto Group is a hospitality company that happens to sell cars, parts, and service. Consistently ranked as one of the fastest-growing dealership groups in the US by Automotive News, Swickard has positioned itself as a leader in highline brands including Mercedes-Benz, BMW, Volvo, Porsche, Lexus, Audi, Land Rover, and more.
Most people have a stressful experience buying or servicing their car. It shouldn’t be that way. We’re looking for people as passionate as we are about revolutionizing the car-buying experience — and it starts with hospitality. Hospitality isn’t just what we do, it’s who we are.
Do you have what it takes?