What are the responsibilities and job description for the Service Porter position at Swickard Auto Group?
Description
Thousand Oaks, CA | Mercedes-Benz | Launch your career | Premier luxury brand | Hospitality | No prior automotive experience required!
Swickard Auto Group is a hospitality company that happens to sell and service cars. We believe the best guest experiences start with the best employee experiences. That's why we've grown to 40 rooftops across the West Coast, Alaska, and Hawaii while maintaining a culture built on one simple idea: do right by people, every time.
At Mercedes-Benz of Thousand Oaks, we hold every part of our operation to a high standard -- because our guests expect it and our team takes pride in it. The Service Porter is a visible, essential part of the team that keeps our service department running smoothly and our guest experience on point.
What You'll Do
If you're ready to work hard, learn fast, and be part of a team that holds itself to a high standard -- we'd like to meet you.
Thousand Oaks, CA | Mercedes-Benz | Launch your career | Premier luxury brand | Hospitality | No prior automotive experience required!
Swickard Auto Group is a hospitality company that happens to sell and service cars. We believe the best guest experiences start with the best employee experiences. That's why we've grown to 40 rooftops across the West Coast, Alaska, and Hawaii while maintaining a culture built on one simple idea: do right by people, every time.
At Mercedes-Benz of Thousand Oaks, we hold every part of our operation to a high standard -- because our guests expect it and our team takes pride in it. The Service Porter is a visible, essential part of the team that keeps our service department running smoothly and our guest experience on point.
What You'll Do
- Move and stage vehicles throughout the service drive, lot, and service bays -- safely and efficiently
- Greet guests on the service drive with a friendly, professional presence -- first impressions matter here
- Maintain cleanliness of vehicles in the service department -- ensuring every car is returned to the guest in better condition than it arrived
- Keep the service drive, lot, and common areas clean, organized, and presentable at all times
- Assist service advisors and technicians with vehicle movement and staging to keep workflow moving without delays
- Perform vehicle wash and detail duties as needed to support delivery readiness
- Support the service team with general tasks and errands that keep the department operating at full speed
- No prior automotive experience required -- we'll train the right person from day one
- Reliable, punctual, and takes pride in doing the job right every time
- Comfortable working outdoors and on your feet throughout the shift
- Moves with a sense of urgency -- the service drive is a fast-paced environment and the team counts on you
- Friendly and professional with guests -- a warm greeting goes a long way
- Valid driver's license with a clean driving record -- required
- A hospitality mindset -- you treat every vehicle and every guest interaction like it matters, because it does
- $19.00 - $20.00 per hour
- Medical, dental, and vision insurance
- Life insurance and supplemental coverage options
- Paid time off and paid holidays
- On-the-job training -- no experience necessary
- Real career path -- motivated porters grow into service advisor, parts, and technician roles at Swickard
- Employee vehicle purchase and service discounts
- A team culture where everyone's contribution is valued and no role is invisible
- Mercedes-Benz is one of the most prestigious luxury brands in the world -- this is a name worth having on your resume from day one
- Thousand Oaks is a strong, family-oriented community with a loyal guest base that appreciates a team that shows up and takes care of them
- Swickard is one of the fastest-growing dealer groups in the country -- ranked Top 5 in North America for reputation in the automotive industry
- A store where entry-level doesn't mean dead-end -- we develop from within and promote people who demonstrate the right attitude and work ethic
- Our HEART values -- Honor, Engage, Anticipate, Respond, Thank -- apply to every role on the team, not just the ones facing guests
- A supportive, team-oriented environment where you'll be set up to succeed from your first day
If you're ready to work hard, learn fast, and be part of a team that holds itself to a high standard -- we'd like to meet you.
Salary : $19 - $20