What are the responsibilities and job description for the Security Operations Center (SOC) Operator position at Swickard Auto Group?
Description
Multi-Site Surveillance & Incident Response | Corporate Office – Las Vegas, NV
If you're a security professional who thrives on situational awareness, stays sharp across a long shift, and takes ownership when something doesn't look right — this role was built for you. Swickard Automotive Group is seeking a SOC Operator to serve as the eyes and ears of our growing dealership network from our corporate office in Las Vegas. This isn't a post-and-patrol job. It's a real operations role with visibility across the entire organization.
Responsibilities
We were founded in 2014 by Jeff Swickard in Wilsonville, OR. We're a hospitality company that happens to sell cars, parts, and service — and we're consistently ranked as one of the fastest growing dealership groups in the US by Automotive News. Our portfolio includes Mercedes-Benz, BMW, Volvo, Porsche, Lexus, Audi, Land Rover, and more.
If you're the type of person who notices what others miss and takes quiet pride in keeping things safe, we want to meet you.
Multi-Site Surveillance & Incident Response | Corporate Office – Las Vegas, NV
If you're a security professional who thrives on situational awareness, stays sharp across a long shift, and takes ownership when something doesn't look right — this role was built for you. Swickard Automotive Group is seeking a SOC Operator to serve as the eyes and ears of our growing dealership network from our corporate office in Las Vegas. This isn't a post-and-patrol job. It's a real operations role with visibility across the entire organization.
Responsibilities
- Monitor CCTV, access control, and alarm systems across Swickard's multi-state dealership network in real time
- Serve as the first line of detection and response for security incidents — assess, act, and escalate with confidence
- Maintain clear, accurate incident reports, activity logs, and shift handoff documentation
- Coordinate directly with dealership management, on-site personnel, and emergency services during active events
- Identify patterns, vulnerabilities, and anomalies through ongoing surveillance and threat assessment
- Support security audits, risk assessments, and SOC procedure development
- Partner with IT, HR, and operations to enforce security standards across all locations
- As we grow, this role will evolve — we'll need someone comfortable adapting to new tools, locations, and responsibilities
- Demonstrates a high "HQ" (Hospitality Quotient) — kindness, integrity, self-awareness, and work ethic matter here because this role requires trust, discretion, and daily collaboration with teams across the company
- Education: High school diploma or equivalent required; coursework in security, criminal justice, or a related field is a plus
- Experience: Prior experience in security operations, dispatch, surveillance monitoring, or a similar environment preferred
- Proficiency with CCTV platforms, access control systems, and security monitoring software
- Ability to track and manage multiple locations and feeds simultaneously without losing focus
- Strong written communication — your reports need to be clear, accurate, and useful to people who weren't in the room
- Cool-headed decision-making when things move fast
- Disciplined documentation habits and high attention to detail
- Flexibility to work varied shifts, including nights and weekends as needed
- Ability to maintain focus and alertness through extended monitoring shifts, including overnight and weekend rotations
- Sustained screen work across multiple displays for the duration of a shift
- Ability to respond quickly and effectively when an incident requires immediate action
- Career Path – This role has a clear runway. Strong SOC Operators grow into senior security roles, multi-site security management, and broader operations leadership within a rapidly expanding organization
- Real Visibility – You'll have eyes across an entire multi-state dealership network, not just one building. The scope here is bigger than most single-site security roles
- Competitive Compensation – Competitive salary and shift considerations
- 401(k) – Plan for your future with company retirement benefits
- Paid Time Off – Recharge and take the time you need
- Comprehensive Medical, Dental & Vision Insurance – Full coverage for you and your family
- Life & Disability Insurance – Peace of mind when it matters most
- Pet Insurance – Because your whole family deserves coverage
- Employee Mental Health & Wellness Program – We take care of the whole person, not just the employee
- We are an Equal Opportunity Employer and value diversity and inclusion at our company
We were founded in 2014 by Jeff Swickard in Wilsonville, OR. We're a hospitality company that happens to sell cars, parts, and service — and we're consistently ranked as one of the fastest growing dealership groups in the US by Automotive News. Our portfolio includes Mercedes-Benz, BMW, Volvo, Porsche, Lexus, Audi, Land Rover, and more.
If you're the type of person who notices what others miss and takes quiet pride in keeping things safe, we want to meet you.