Parts Advisor | Back Counter

Description

Anchorage, AK | Hospitality | Premium luxury brands

Swickard Auto Group is a hospitality company that happens to sell and service cars.

We believe the best guest experiences start with the best employee experiences. That's why we've grown to 40 rooftops across the West Coast, Alaska, and Hawaii while maintaining a culture built on one simple idea: do right by people, every time.

Porsche Audi Volkswagen of Anchorage is a rare multi-brand operation representing three of the most respected European automotive names in the world. Our parts department is the backbone of a high-performing service operation -- and the Back Counter Parts Advisor is one of the most critical roles in making it run.

What You'll Do

• Serve as the primary parts resource for the service department -- supplying technicians with the right parts, at the right time, with accuracy and efficiency
• Process parts orders, returns, and warranty transactions using dealership management software
• Maintain accurate inventory levels -- receiving, stocking, and organizing parts to ensure availability and minimize delays on the service floor
• Identify and source parts across Porsche, Audi, and Volkswagen catalogs -- navigating multiple manufacturer systems with confidence
• Coordinate with service advisors and technicians to anticipate parts needs and keep repair workflows moving without interruption
• Monitor and communicate parts availability, lead times, and back-order status so the service team can set accurate expectations with guests
• Support obsolescence control and inventory accuracy through regular cycle counts and audits
• Build strong working relationships with manufacturer representatives and wholesale suppliers
  
  

What We're Looking For

Parts experience is preferred -- but if you have a strong mechanical or technical background and a willingness to learn, we want to hear from you.

• Previous dealership parts experience preferred -- Porsche, Audi, or Volkswagen brand familiarity a strong plus
• Mechanical or technical background welcome -- hands-on automotive knowledge translates well to the back counter
• Detail-oriented and highly organized -- accuracy in parts identification and inventory management is non-negotiable
• Comfortable working across multiple manufacturer parts systems and DMS platforms
• Strong communicator -- able to work efficiently with technicians and service advisors in a fast-paced environment
• Dependable, proactive, and able to manage competing priorities without losing accuracy
• Valid driver's license with a clean driving record
• A team-first mindset -- the service department's success depends on yours
  
  

What We Offer

• $26.00 - $30.00 per hour
• Medical, dental, and vision insurance
• Life insurance and supplemental coverage options
• Paid time off and paid holidays
• Paid manufacturer parts training across Porsche, Audi, and Volkswagen
• Clear career path -- strong parts advisors grow into parts management and broader fixed ops roles
• Employee vehicle purchase and service discounts
• A stable, high-performing team culture built on accountability and genuine care
  
  

WHY PORSCHE AUDI VOLKSWAGEN OF ANCHORAGE

• Three premier European brands under one roof -- the parts knowledge you build here is deep, specialized, and genuinely valuable in the market
• Anchorage is a close-knit professional community -- the kind of place where your reputation and relationships compound over time
• Swickard is one of the fastest-growing dealer groups in the country -- ranked Top 5 in North America for reputation in the automotive industry
• A multi-brand operation means broader exposure, more variety in your day, and stronger skill development than a single-brand store
• Our HEART values -- Honor, Engage, Anticipate, Respond, Thank -- shape how we hire, how we lead, and how we treat every person on the team
• Leadership that values the parts department as a core driver of service performance -- not an afterthought
  
  

The back counter doesn't get the spotlight but nothing runs without it. At Porsche Audi Volkswagen of Anchorage, the parts team is treated as exactly what it is -- a critical part of the guest experience and a key driver of service department performance. You'll work with premium brands, build specialized knowledge, and be part of a team that actually notices when you bring your best every day.

If you're technically minded, detail-driven, and ready to build a career in a role that matters -- we'd love to talk.