What are the responsibilities and job description for the Finance & Sales Manager position at Swickard Auto Group?
Maui, HI | Mercedes-Benz | Luxury European | F&I | Finance & insurance | Desk manager | Sales manager | Menu selling | Compliance | 2 years F&I experience required | Sales management background a plus | Hawaii | Veterans encouraged to apply | $72,000 - $180,000 OTE
IS THIS YOU?
Mercedes-Benz of Maui is part of Swickard Auto Group, a hospitality company in the retail automotive space built on one idea -- be the favorite of our guests, our employees, and our manufacturing partners. We operate 40 dealerships across the West Coast, Alaska, and Hawaii, and whether you're in Maui or Anchorage, the standard is the same. Do right by people, every time.
What You'll Do
IS THIS YOU?
- You're a proven F&I manager with 2 years of experience -- disciplined with the menu, clean on compliance, and you run a finance office where guests leave feeling informed rather than pressured
- You're comfortable stepping to the sales desk when needed -- you understand deal structure, can desk a deal accurately, and you keep the floor moving without losing the hospitality standard the finance office opened with
Mercedes-Benz of Maui is part of Swickard Auto Group, a hospitality company in the retail automotive space built on one idea -- be the favorite of our guests, our employees, and our manufacturing partners. We operate 40 dealerships across the West Coast, Alaska, and Hawaii, and whether you're in Maui or Anchorage, the standard is the same. Do right by people, every time.
What You'll Do
- Serve as the primary Finance Manager -- presenting and selling finance, lease, and protection products using a consistent, compliant menu process on every deal
- Structure deals accurately and efficiently -- working with lenders to maximize approval rates and present options that genuinely serve each guest's financial situation
- Build and maintain productive lender relationships -- including Mercedes-Benz Financial Services programs, rate subvention structures, lease options, and supplemental luxury lenders
- Cover the sales desk as needed -- desking deals, supporting the consultant team, and keeping floor operations moving during peak periods or when sales management coverage is required
- Ensure full compliance with federal, state, and Hawaii-specific regulatory requirements -- Regulation Z, TILA, FCRA, and all applicable documentation and disclosure standards on every deal
- Partner with sales management to ensure clean, complete deal packages and fast funding timelines
- Maintain accurate deal documentation and DMS records throughout every transaction
- Stay current on Mercedes-Benz Financial Services programs, product offerings, lender relationships, and compliance requirements
- 2 years of F&I manager experience at a franchised dealership -- required
- Sales desk or sales management experience a meaningful plus -- the ability to step in and desk deals confidently is what makes this hybrid role work
- Mercedes-Benz or luxury brand F&I experience preferred -- familiarity with MBFS programs, lease structures, and high-net-worth buyer profiles accelerates effectiveness from day one
- Consistent menu compliance and strong product penetration -- VSC, GAP, and protection product performance that reflects a disciplined, guest-first approach
- Working knowledge of Mercedes-Benz Financial Services -- rate subvention programs, lease structures, and MBFS tier criteria
- Deep knowledge of dealership compliance requirements -- Regulation Z, TILA, FCRA, and applicable documentation standards
- Composed, credible communicator -- Maui's MB guests are high-expectation and the finance office experience should match the sales floor standard
- Prior DMS experience preferred -- familiarity with platforms such as CDK, Reynolds & Reynolds, DealerSocket, Tekion, or equivalent
- Valid driver's license with a clean driving record
- OTE of $72,000 - $180,000 /yr
- Medical, dental, and vision insurance
- Life insurance and supplemental coverage options
- Paid time off and paid holidays
- Career growth -- strong Finance and Sales Managers at Swickard grow into GSM, Finance Director, and variable ops leadership roles
- Employee vehicle purchase and service discounts
- Maui's Mercedes-Benz ownership community is loyal, high-net-worth, and deeply attentive to how they're treated -- the Finance Manager who earns their trust through honesty and professionalism earns their repeat business and referrals in a market where relationships matter more than almost anywhere else
- A hybrid role that develops both F&I and sales management depth -- the manager who handles both functions well builds a more versatile skillset and a stronger career foundation than a single-function role at a larger store
- Hawaii's hospitality culture runs deep -- guests here expect warmth and genuine care as the baseline, and the finance office that delivers that standard earns loyalty that is remarkably durable
- Swickard is one of the fastest-growing dealer groups in the country -- ranked Top 5 in North America for reputation in the automotive industry
- Our HEART values -- Honor, Engage, Anticipate, Respond, Thank -- apply directly to the finance office: the guest who leaves feeling genuinely well-served is the guest who comes back
Salary : $72,000 - $180,000