Deli Operations Coordinator

New Job Posting: Deli Operations Coordinator
Position Type: Full-time, Hourly, Supervisory
Compensation: $22 per hour plus full benefits; profit-sharing eligible

The Swarthmore Co-op is an award-winning specialty food co-op market in Delaware County looking for a creative new . Our Co-op team focuses on local, organic and sustainable foods, and the promotion of healthy lifestyles to our engaged community. Our goal is to create a customer shopping experience that is uniquely gratifying, and second to none. We offer a friendly, progressive team environment that promotes high productivity. Our team members have great learning opportunities, flexible schedules, and strong attention to safe operations.

What is the role?
The Deli Operations Coordinator oversees daily counter operations, food production, and food safety standards for our $800K per year deli. This job requires a hands-on leader who balances exceptional customer service in an upscale marketplace, technical proficiency, culinary creativity and a commitment to top quality food. This role drives sales through menu development and promotions, and building customer traffic, and will be assigned revenue goals. Provides supervision to a high-performing team.

What you’ll be responsible for:
-Menu Creativity & Promotions: Bring fresh, creative ideas to the table by developing weekly menu recommendations and designing attractive product promotions to increase sales.
-Supervision & Leadership: Lead daily shifts, assign tasks to counter staff, manage workflow, train new staff, and resolve customer service issues directly. Experience in assisting with hiring process strongly preferred.
-Food Safety Compliance: Enforce high sanitation and food safety standards, and maintain compliance with all related state and federal laws. Experience with the safe use of kitchen equipment, including knives and slicers, panini presses, fryers, etc.
-Business Technology: Use POS systems, email, and online ordering tools to manage daily transactions. Will have a key role in implementation of new Deli customer ordering tech.
-Inventory Control: Aid in inventory control, any necessary stock counts, place vendor orders, and track product margins and shrink to prevent food waste.

What skills and training you’ll need for the job:
-Education: Associate’s degree in related discipline OR formal culinary training/schooling required. Excellent communication skills needed.
-Certification: Active ServSafe Manager required.
-Experience: Minimum of 3 years of demonstrated supervisory experience (e.g., Shift Supervisor, Team Lead) in direct food preparation and customer service in a high-quality organization. Proven coaching and supervisory skills are a must. Some weekend availability required.
-Technical Skills: Highly comfortable using basic business software, including spreadsheets, scheduling apps, databases. Some exposure to introduction of new technology projects into food retail desired.
-Physical Ability: Capable of standing for longer periods, bending, turning, safely lifting up to 25 pounds, and safely utilizing necessary kitchen equipment and related facilities.

Job Benefits & Perks
-Paid Time Off: Two-week annual vacation accrual to start; up to six paid sick days annually.--Holiday Pay: 3 paid holidays annually plus your birthday off.
-Financial Incentives: Potential end-of-year profit-sharing bonus based on store results.
-Retirement Plan: 401(k) program with an employer match available after one year of service.
-Health & Wellness: Employer-supported healthcare and dental insurance plans plus fully paid coverage for short-term disability, long-term disability, AD&D, and life insurance.
-Tax-Free Savings: Employer-funded Health Savings Account (HSA).
-Employee Discount: Generous store discount.

Are you our new Deli Operations Coordinator? Please submit an application via Indeed, or visit our website to apply.

The Swarthmore Co-op team values diversity, and is committed to the principles of equal employment opportunity. We do not discriminate against any qualified candidate on the basis of race, gender, national heritage, age (over 40), religion, sexual orientation or gender identity, and we support the LGBTQ community. We look forward to meeting you!

Pay: From $22.00 per hour

Expected hours: 40.0 per week

Benefits:

• 401(k)
• Dental insurance
• Employee assistance program
• Employee discount
• Flexible schedule
• Health insurance
• Health savings account
• Life insurance
• Paid time off
• Prescription drug insurance
• Professional development assistance
• Vision insurance

Application Question(s):

• Do you have 3 years of supervisory experience?
• Do you have food retail experience (store, restaurant, or other hospitality)?
• Do you have formal culinary training and/or an Associate's Degree?

Work Location: In person

Salary : $800,000