What are the responsibilities and job description for the Customer Service Representative – Float position at Swanson Center?
Candidates must have lived experience receiving mental health or substance use treatment and be in recovery for at least one year. A high school diploma or equivalent is required, and Certified Peer Support Specialist status is preferred. Candidates should have strong organizational, communication, and interpersonal skills, experience working with diverse populations and multidisciplinary teams, and a commitment to public health approaches, community collaboration, and client empowerment.
Customer Service Representative – Float
Performs a variety of routine clerical duties related to answering phones, enrolling clients, collection of demographic information, collecting payments, assisting staff and clients and other duties pertinent to the operation of a major program at both Michigan City and LaPorte locations.
Qualifications
Minimum high school education required and one year additional education/experience desired. Must be knowledgeable of general office procedures, recent call center experience, proficient computer skills, appointment scheduling for multiple providers and have standard office equipment skills. Must have a congenial personality and communicate well. Must be able to work independently and collaboratively in a team environment.
Submit an Application
Interested in joining our team? Submit your application today.
Benefits:
Work From HomeSalary : $33,036 - $42,687