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Front Desk Associate

Swan Cleaners
Canal Winchester, OH Full Time
POSTED ON 10/27/2025 CLOSED ON 12/27/2025

What are the responsibilities and job description for the Front Desk Associate position at Swan Cleaners?

Position Overview:
We are looking for a reliable and customer-focused Front Desk Associate to join our team. As the first point of contact for our customers, you’ll handle orders, answer questions, and ensure every customer leaves with a positive experience.

Key Responsibilities:

  • Greet customers warmly and assist with drop-offs and pick-ups
  • Tag, inspect, and enter garments into our system accurately
  • Handle customer payments and manage the register
  • Answer phone calls and provide helpful information about services and pricing
  • Communicate effectively with production staff to ensure timely order completion
  • Maintain a clean and organized front counter area

Qualifications:

  • Friendly, professional, and customer-oriented attitude
  • Strong attention to detail and organizational skills
  • Basic computer and point-of-sale system skills
  • Ability to stand for extended periods and lift up to 25 lbs
  • Previous retail or customer service experience preferred (but not required)

Job Type: Full-time

Pay: From $15.00 per hour

Work Location: In person

Salary : $15

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