Bakery Assistant Manager

Company Description

Swamp Rabbit Cafe and Grocery is a mission-driven business passionate about being a force for good for the community. Our mission is to buy, sell, and cook with fresh, local food and to provide a community space where people come together to celebrate meals. We envision a community that supports a just and sustainable food system that allows small local farmers to thrive. As we grow our team, we seek individuals that believe in our mission and are invested in making our vision a reality.

Role Description

Swamp Rabbit Cafe and Grocery is a showcase for local farmers and food artisans. We buy from over 300 local producers to provide the community with a convenient and fun connection to those producers. We know every farm and every product has a story and we strive to tell the story while maintaining the high-quality selection and competitive pricing. The Kitchen Team works in a fun and fast-paced environment focused on delivering delicious local food that makes our hungry customers happy. The Assistant Bakery Manager is responsible for managing the daily operations of the Bakery by leading production efforts, training staff and ensuring high quality products. 

Qualifications

• Manages the Bakery team and Bakery Leads to achieve high quality and consistent baked goods through training, recipe development and hands on production 
• Works with Bakery Manager to develop and implement production and quality goals and standards relating to the Bakery
• Maintains in depth awareness of sales and loss metrics; adjusts production numbers to achieve financial goals while minimizing waste
• Sets the pace in the Bakery each shift by producing a high volume of product; models efficiency in all tasks & trains team on pace and time management 
• Creates daily & weekly workflows & prep/production lists aligned to sales forecasts & data to promote minimized loss and optimized sales
• Does a visual check of all product going out for sale to verify quality; tastes as needed 
• Owns communication between the Kitchen as a whole and the Bakery; hosts daily huddles and regular check in’s with staff to verify understanding of expectations and standards 
• Manages team of daytime and overnight baker; is expected to adjust personal schedule based on needs including working overnight shifts
• Assists Bakery Manager in the hiring process by attending interviews and hosting working interviews
• Intentionally trains all new Bakery staff utilizing a variety of training techniques; regularly checks in on training progress and intervenes to retrain as needed
• Assists Bakery Manager in completing performance reviews for Bakery staff
• Maintains appropriate documentation for all Bakery staff relating to performance, time and attendance, and development conversations
• Leads with an approachable positive personality to influence a fun and exciting work environment and customer experience
• Assists with the development of menus based on seasonally available ingredients, prioritizing sustainable and organic, sourced from local farms 
• Professionally develops new & veteran employees via on-the-job training and monthly staff meetings to improve cooking/baking techniques, product knowledge and work efficiency
• Assists Bakery Manager in finding creative solutions to various issues such as space/storage constraints, increased production demands and scheduling challenges
• Monitors all Bakery equipment to ensure proper functionality at all times. Promptly communicates any issues to Maintenance while developing a plan for continued production
• Helps to identify and propose solution for reducing COGS and increasing the overall profitability of the Kitchen department
• Assists in holiday production forecasting; creates and implements plan for high volume production and freezing efforts 
• Able to weigh priorities to know when to pitch in and when to delegate
• Operates a variety of specialized foodservice equipment including large scale, commercial equipment 
• Complies to and ensures compliance of all related food safety, health & sanitation regulations, workplace safety, and weights and measures according to SCDHEC, other applicable laws and company policies and regulations as necessary.
• Maintains a high level of kitchen cleanliness, sanitation, and organization
• Strictly enforces a First In First Out policy in efforts to limit waste and positively impact COGS
• Keeps and enforces a high standard for food quality, consistency, and taste
• Adheres to all policies, recipes, and procedures concerning food prep, food service, stocking, rotating and clean up

Skills

• Must possess a passion for local food and an interest in telling the story behind it.
• Must conduct oneself in an honest, professional and respectful manner at all times.
• Must possess a love of people, interact with people well, and possess a desire for excellent customer service.
• Able to take direction, work independently, and as a member of a team, and able to create working relationships.
• Able to interact with employees and customers in stressful situations and/or conflict in a non-threatening and redemptive way.
• Must be highly motivated, hard working, and possess a positive, enthusiastic attitude. 
• Must pay attention to details, be organized, and able to handle multiple priorities simultaneously.
• Must have problem solving skills, be flexible, creative, and able to adapt to change when required.
• Must possess good interpersonal skills and communicate well verbally and in writing.
• Must have reliable transportation and report for work in a timely manner.

ADA Compliance

SRCG is an Equal Opportunity Employer. ADA requires the SRCG to provide reasonable accommodations to qualified individuals with disabilities. Prospective and current employees are invited to discuss accommodations.

ADA GUIDELINES- PHYSICAL DEMANDS

 Stand:

 Frequently

 Reach Out/Above Shoulder:

 Frequently

 Lift 20 pounds or less:

 Frequently

 Walk:

 Frequently

 Ascend/Descend Stairs/Ladders:

 Frequently

 Lift 20-50 pounds:

 Frequently

 Sit:

 Frequently

 Squat or Kneel:

 Occasionally

 Lift 51-100 pounds:

 Occasionally

 Handling:

 Constantly

 Bend:

 Frequently

 Lift > 100 pounds:

 N/A