What are the responsibilities and job description for the Back of House Team Member position at Swadley's Restaurant Group?
About Swadley's BBQ:
Swadley's BBQ is not just a renowned name in the world of authentic barbecue but also a
recognized employer of choice. Having been named one of Oklahoma's Best Places to Work,
we take pride in our workplace culture, commitment to employee satisfaction, and dedication to
quality and community. Our team is passionate about providing exceptional service and creating
memorable moments for every guest, all while fostering a supportive and dynamic work
environment.
Job Summary:
We are seeking an experienced and enthusiastic Restaurant Manager to help lead our dynamic
team of employees. The ideal candidate will be a strong leader with a passion for the food
service industry and a deep appreciation for barbecue culture. This role involves overseeing the
daily operations of our restaurant, ensuring that we provide top-notch service, maintain high
standards of food quality, and foster a welcoming and efficient dining environment.
- Manage day-to-day operations of the restaurant, including opening, closing, and overseeing
- Lead and inspire the team to deliver exceptional customer service, ensuring guest satisfaction.
- Maintain high standards of food quality, hygiene, and safety.
- Develop and implement strategies to enhance the dining experience and drive restaurant
- Manage staff schedules, training, and performance evaluations.
- Handle inventory management and supplier relationships, ensuring cost-effective operations.
- Resolve customer complaints promptly and professionally.
- Collaborate with the kitchen team to innovate menu offerings and ensure consistent food
- Monitor financial performance, manage budgets, and report to senior management.
- Proven experience as a Restaurant Manager or similar managerial role in the hospitality
- Strong leadership skills with the ability to motivate and manage a diverse team.
- Excellent communication and interpersonal skills.
- Passionate about food, with a particular interest in barbecue cuisine.
- Knowledge of restaurant operations, including financial management, service standards, and
- Ability to work in a fast-paced environment and manage multiple priorities.
- Problem-solving skills and the ability to handle challenging situations.
- Competitive salary and bonus structure.
- Opportunities for professional growth and advancement.
- Dynamic and supportive work environment.
- Staff discounts and meals.
