What are the responsibilities and job description for the Practice Manager position at SVS Vision?
Company Description
SVS Vision, a Michigan-based optical retailer, has been delivering exceptional customer service for over 40 years. With a commitment to providing American-made, high-quality eyewear at affordable prices, SVS Vision offers a wide selection of designer frames, contact lenses, and professional eye care services. Headquartered in Mt. Clemens, Michigan, along with its U.S. laboratory, the company has maintained its reputation for outstanding eye care and customer satisfaction since its inception in 1974. SVS Vision continues to grow across the Midwest, thanks to a dedicated team of professionals. If you are passionate about delivering exceptional service and advancing your career in eye care, SVS Vision is looking for motivated individuals like you to join their team.
Role Description
As a Practice Manager at SVS Vision, you will oversee the daily operations of the Clarklake, MI, location in an on-site, full-time capacity. Your primary responsibilities will include managing staff, ensuring optimal patient satisfaction, and maintaining operational efficiency. You will be responsible for coordinating schedules, monitoring workflow, and implementing company policies and procedures. Additionally, you will ensure the delivery of high-quality vision care services, maintain inventory, and collaborate with the team to achieve business goals and financial targets.
Qualifications
- Leadership and team management skills, including staff coordination, performance evaluations, and conflict resolution
- Customer service skills, with a strong ability to enhance patient experiences and maintain satisfaction
- Operational efficiency skills, including scheduling, workflow management, and process improvement
- Organizational and multitasking abilities to oversee various practice functions
- Communication and interpersonal skills to collaborate effectively across staff and departments
- Proficiency in using management software and tools
- Previous experience in healthcare, specifically eye care, is highly preferred
- Bachelor’s degree in business administration or a related field is a plus