Field Operations Supervisor

Overview

The Field Operations Supervisor is a critical link between our project managers and field teams. Since many of our residential HVAC installations span several months, this role is responsible for conducting quality control inspections at key project checkpoints, supervising and guiding our installation technicians in the field, and serving as the professional face of SVS Home Comfort to our homeowners and general contractor partners. This position reports directly to the General Manager.

Key Responsibilities

• Conduct scheduled site visits at defined project milestones throughout the installation lifecycle
• Perform quality control inspections to ensure work meets SVS standards, manufacturer specs, and applicable codes
• Supervise, coach, and correct field technicians on job sites — setting expectations and holding the team accountable
• Serve as the primary on-site point of contact for homeowners and general contractors, maintaining a professional and trustworthy presence
• Document and report findings from each site visit to the General Manager with clear, organized updates
• Identify and proactively communicate potential issues before they become costly problems
• Support a culture of continuous learning and high craftsmanship across the field team
• Coordinate with project stakeholders to keep jobs on schedule and on scope
• Communicate with city and county inspectors as needed to ensure inspections are scheduled, completed, and documented properly
• Assist in collecting all required documentation for homeowner energy rebates; coordinate with the office staff to ensure all items are gathered and submitted accurately
• Assist with supervising field employee timesheets, including making corrections when needed (e.g., missed clock-outs or timesheet errors)

What we are looking for

We want someone who is hungry to grow with us — not just someone looking to clock in and clock out. The right person takes ownership, leads with integrity, and genuinely cares about quality.

• Strong hands-on HVAC installation knowledge — you can walk a job site and know immediately what's right and what needs to be corrected
• Excellent communication skills with homeowners, GCs, and field crews — professional, clear, and confident
• Maintains a professional appearance and represents SVS Home Comfort with pride in all client-facing interactions
• Dependably punctual — you respect your team’s time and your clients’ time equally
• Self-motivated and proactive — you don't wait to be told to check on something
• Organized and detail-oriented — able to document site visits and track job progress clearly
• A genuine desire to learn, grow, and advance within the company
• Comfortable working independently in the field without constant supervision
• Valid driver's license and reliable transportation

Preferred Qualifications

• NATE certification or other relevant HVAC industry certifications
• Experience in a supervisory, lead tech, or quality control role
• Familiarity with residential HVAC systems including split systems, heat pumps, ductwork, and accessories
• Experience interfacing with general contractors and homeowners on multi-phase residential projects

What we offer

• Competitive salary — $100,000 to $120,000 depending on experience
• Bonus opportunity for projects completed ahead of schedule
• Company-sponsored medical, dental, and vision insurance
• Company vehicle provided
• Company computer provided for documentation and reporting
• A company that invests in its people and promotes from within
• Opportunity to grow into a senior leadership role as SVS expands
• Collaborative, family-oriented work culture
• 401(k) with company matching
• Company-observed holiday break between Christmas and New Year's (eligible after first year of employment)