What are the responsibilities and job description for the ServiceNow Developer position at SVAM International Inc.?
Job Title: Technical Lead – ServiceNow
Location: Hybrid (2 Days onsite in Brooklyn, NY or Great Neck, NY)
Duration: Long Term Contract
Job Summar
yWe are looking for an experienced Technical Lead – ServiceNow to provide technical leadership across complex ServiceNow implementations and enhancements. The ideal candidate will have deep hands-on experience with the ServiceNow platform and proven expertise delivering solutions across multiple modules, including Core, Workplace Service Delivery, Enterprise Asset Management, Field Service Management, Source-to-Pay Operations, and GRC. This role requires strong technical acumen, architectural thinking, and the ability to mentor teams while partnering closely with business and project leadership
.
Key Responsibiliti
- esServe as the technical lead for ServiceNow projects, guiding solution design, development, and implementatio
- n.Own technical architecture and ensure scalable, secure, and high-performing ServiceNow solution
- s.Lead hands-on development and configuration acros
- s:ServiceNow Core Platfo
- rmWorkplace Service Delivery (WS
- D)Enterprise Asset Management (EA
- M)Field Service Management (FS
- M)Source-to-Pay Operatio
- nsGovernance, Risk, and Compliance (GR
- C)Translate business requirements into technical designs, user stories, and implementation plan
- s.Define and enforce ServiceNow best practices, coding standards, and platform governanc
- e.Design and implement integrations using REST/SOAP APIs, MID Server, and third-party system
- s.Conduct technical reviews, code reviews, and performance optimizatio
- n.Collaborate with Project Managers, Architects, Business Analysts, and stakeholders to ensure successful deliver
- y.Mentor and guide ServiceNow developers and junior engineer
- s.Support UAT, deployment, and post-production stabilizatio
- n.Stay current with ServiceNow releases and recommend platform improvements and innovation
s.
Required Qualificati
- onsBachelor’s degree in Computer Science, Information Systems, or a related field (or equivalent experienc
- e).7 years of ServiceNow experience, with hands-on technical leadership on enterprise-scale projec
- ts.Strong experience across multiple ServiceNow modules, including Core, WSD, EAM, FSM, Source-to-Pay, and G
- RC.Deep understanding of ServiceNow architecture, CMDB, workflows, Flow Designer, scripting (JavaScript), and security mod
- el.Experience with ServiceNow integrations and data migrati
- on.Strong experience working in Agile/Scrum environmen
- ts.Excellent problem-solving, communication, and leadership skil
ls.
Preferred / Nice-to-Have Qualificat
- ionsServiceNow certifications such
- as:Certified System Administrator (
- CSA)Certified Application Developer (
- CAD)Certified Implementation Specialist (CIS) for relevant mod
- ulesExperience with ServiceNow Performance Analytics and Report
- ing.Prior experience in regulated or large enterprise environme