Business Development Representative (BDR)

Company Overview: Sustainment is an AI-native software platform that helps US-based manufacturers easily find and work with the critical suppliers they need to build and manage their supply chains. Our vision is to reimagine American manufacturing as a hyperconnected, secure, and resilient ecosystem of local and regional suppliers who can more easily connect, interact, and do business with the industry and government customers that rely on them. We are a dual-use technology platform that supports both DoD and commercial customers in pursuit of our vision.

Job Overview: We’re looking for a motivated and intellectually-curious Business Development Representative (BDR) to join our growing Growth team. In this role, you’ll be responsible for generating and qualifying leads for our AI-native commercial software platform, designed to transform how mid-market supply chain and procurement teams operate. You’ll identify key stakeholders, execute tailored outreach campaigns, and engage prospective customers to clearly understand their needs and pain points - ultimately fueling our sales pipeline with high-quality opportunities.

This role is largely a cold-calling outbound motion, so the ideal candidate should be confident and comfortable on the phone and anticipate most of their day being spent on the phone.

This is an exciting opportunity for someone who thrives at the intersection of AI, SaaS, and enterprise operations, and is eager to contribute to the growth of a cutting-edge platform that’s redefining decision-making in complex supply chain environments.

This is an activity-based quota carrying role with an OTE structure.

What you’ll bring:

• 2 years of experience in a BDR, SDR, or inside sales role - preferably in B2B SaaS
• Familiarity with supply chain, procurement, or enterprise operations is a strong plus
• Comfortable selling into commercial mid-market accounts with multiple stakeholders and longer sales cycles
• Excellent written and verbal communication skills
• Highly organized, self-motivated, and goal-oriented
• Experience with sales engagement tools (e.g., ZoomInfo, Outreach) and CRM systems (e.g., HubSpot)
• A real enthusiasm for cutting-edge tech, especially AI, and how it helps solve everyday business challenges
  
  

How you will lead:

• Conduct outbound prospecting through phone, email, LinkedIn, and other channels to generate new business leads
• Identify, research, and engage mid-market companies that align with our ideal customer profile, particularly within supply chain, procurement, and operations functions
• Clearly communicate the value of our AI-native platform, and tailor messaging to resonate with specific personas and industry pain points
• Qualify leads based on defined criteria while setting up meetings for Sales Directors
• Collaborate closely with Sales, Marketing, and Product teams to align outreach strategies with broader go-to-market initiatives
• Maintain accurate and up-to-date records in our company’s CRM (HubSpot)
• Meet and exceed weekly activity goals (calls, emails, meetings booked) and monthly pipeline targets
  
  

Sustainment offers a competitive benefits package for full time employees including medical, dental, vision, paid time off, company holidays, and 401K matching.

Sustainment is proud to be an equal opportunity employer. We provide employment opportunities without regard to age, race, color, ancestry, national origin, religion, disability, sex, gender identity or expression, sexual orientation, veteran status, or any other protected class.

Applicants must be authorized to work for ANY employer in the U.S. We are unable to sponsor or take over sponsorship of an employment Visa at this time.

Sustainment participates in E-Verify.